Effective Remedy To Resolve QuickBooks keeps crashing Issue
                     Learn why QuickBooks keeps 
crashing and usable fixes
QuickBooks helps users execute multiple accounting tasks simultaneously 
and obtain precise bookkeeping results. However, users have recently 
reported that their QuickBooks keeps crashing during start-up or 
randomly while running. If you also face random crashes on your QB, this 
blog will help you understand why this happens and the methods to 
prevent it on your computer.
Eliminate the issues quickly with the troubleshooting 
assistance provided by our QB support team at 
1.855.738.2784.

Why QuickBooks fails to run on your 
PC?
You might sometimes face random crashes in QuickBooks while performing 
accounting tasks or updating it. The possible reasons QB keeps crashing in 
your Windows are discussed below in detail-
• The QBWUSER.ini file located in the C: drive of your PC has been hit by a 
virus attack or damaged due to corruption.
• Your system’s specifications do not comply with the QuickBooks 
requirements, due to which the software faces problems running on it.
• QuickBooks fails to run its background processes due to restrictions 
imposed by the Windows firewall or antiviruses.
Methods to prevent your QuickBooks 
from random crashes
You won’t be able to perform accounting efficiently as the software will 
crash randomly, terminating the tasks. You can use the following methods if 
QuickBooks 2020 keeps crashing on your computer-
Solution 1- Check the system specifications 
and compare them with QB requirements
QuickBooks or any other software has specific requirements to run on a 
computer smoothly. If the system fails to provide adequate resources, the 
software malfunctions and doesn’t perform to its full potential. QuickBooks can 
also face frequent crashes if your system specifications do not comply with its 
minimum requirements. You need to check your system configuration to 
ensure they can run QuickBooks without any issues. Here are the steps to use-
1. Go to the control panel of your PC and click the System option.
2. Scroll down in the left menu and tap About.
3. You’ll see the device specifications on the screen. Compare them with the 
QB requirements mentioned below-
• RAM- 4GB minimum for running QB on 2-4 computers and 8GB average.
• Processor- 2.4Ghz or more.
• Disk Space- 2.5GB for the software and additional according to the 
company file size.
• Screen Resolution- 1920×1080 and correct DPI settings.
You must upgrade your PC if it lacks the specifications required for QB or 
move to the next solution if the system specifications are satisfactory.
Solution 2- Make the QBWUSER.ini file 
accessible for QuickBooks
QuickBooks uses the QBWUSER.ini file to store the account information of users 
authorised to access the company files. The software runs this file during launch to 
verify the user identity and crashes instantly if the file fails to run. You can apply 
the following to recreate the damaged QBWUSER.ini file-
1. Open the file explorer and go to C: Users\AppData\Local\Intuit\QuickBooksXX.
2. Click on the QBWUSER.ini file inside the QB folder and tap the Rename option.
3. Type ‘.old’ at the end of the file name as an extension and save it.
Conclusion
This blog aims to bring forward the reasons QuickBooks keeps 
crashing on your PC. The techniques you need to apply to prevent the 
software from crashing frequently are also included in the blog, which you 
must apply to run QBDT efficiently on your PC.