Uploaded on Jul 4, 2025
When the program cannot connect to the internet because of a network timeout or improper configuration, QuickBooks Error 12002 appears. This error frequently occurs when updating QuickBooks and can be brought on by firewall restrictions, improper Internet Explorer settings, or problems with the internet connection. Troubleshooting the network setup can help repair it. For expert QuickBooks assistance and guidance, call 1.855.738.2784.
Effortless Fixes For QuickBooks Error 12002
The countermeasures against QuickBooks error 12002
QuickBooks is a well-designed software by Inuit that made business
accounting easy for more than a million users around the world. We all
know the software needs to remain connected to the internet to perform its
functions, and any issues in the connection lead to issues in the software.
QuickBooks error 12002 is a problem that occurs due to network
connection issues either because of the hardware or internet settings of
your windows. If you also see these error codes while performing an online
task using the software, learn its reasons and methods to rectify by going
through this informational blog.
You can quickly fix the issue by dialing 1.855.738.2784 to let a
QB support team help you with the troubleshooting.
Reasons
The causes of this network connection error in QuickBooks are discussed
below-
1. The TLS settings aren’t properly configured, which can block the
software’s access to the internet..
2. You have installed a third-party web browser that isn’t supported for
running QuickBooks.
3. Windows Firewall or an antivirus blocks the QuickBooks connection to
the internet.
Solutions
You can apply these methods to repair the issues in your QuickBooks-
Solution 1- Configure the TLS settings to
prevent QuickBooks from getting blocked
Transport Layer Security settings are referred to as TLS, a security measure used by
windows to safeguard the system data transmitted over the internet. The TLS settings are
responsible for preventing unauthorized access or harm to data and stopping malware or
malicious threats from entering the system through the internet. If these settings aren’t
correctly configured, it can block QuickBooks from establishing a connection with the
internet. Follow these steps to configure the TLS settings in favour of QuickBooks-
1. To launch the Run window, simultaneously press the Windows key and the letter “R” on
your keyboard.
2. Clear the auto-filled text in the search field and type inetcpl.cpl as a command.
3. An Internet properties window will open up when your press Enter.
4. Single-click the Advanced tab and scroll down the settings list to find TLS.
5. Enable TLS 1.2 with a single click on the checkbox beside it and ensure all the other
TLS settings are disabled.
6. Save the settings by clicking Apply and try to perform the task that earlier caused this
error in QuickBooks.
Go for the following method if you still encounter the error.
Solution 2- Set the default browser for
your Windows
QuickBooks can develop issues while connecting to the internet if the
browser you are using fails to execute QB functions. Due to this failed
integration with the browser, QuickBooks will not be able to perform the
task assigned by you. Use these steps to set the default browser in your
Windows-
1. Run a search for ‘Default Apps’ and open its window from the search
results.
2. Approach the Web browser option and choose from Internet Explorer or
Microsoft Edge.
3. Retry the QuickBooks task that earlier caused this error after setting the
default browser for your Windows.
You won’t face any problems executing the task now.
Conclusion
This blog provides information on QuickBooks error 12002 which can
block you from performing tasks online. You read about its causes and
countermeasures, which we hope you’ll use to remove this error from your
QuickBooks.
If you encounter any problems while executing the methods, contact a QB
support team at 1.855.738.2784 for help.
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