Step-by-Step Solutions for QuickBooks Has Stopped Working
                     QuickBooks Has Stopped Working Error: A Quick 
Troubleshooting Guide
Need to do some urgent accounting activities, but every time you try to 
open QuickBooks Desktop with the company file, an error message stating 
QuickBooks has stopped working pops up on the computer screen. If 
yes, make sure to read this post until the end to know why such an error 
arises in the first place and what exactly you need to do to get rid of it.
Do you want to get rid of the QuickBooks has stopped 
working error without wasting time applying any tedious 
troubleshooting methods? If yes, don’t hesitate to contact 
our team of certified QuickBooks professionals by dialing 
the toll-free number (1.855.738.2784).

What causes QuickBooks Desktop to stop working?
Down below, we have mentioned all the reasons that can cause QuickBooks Desktop to 
stop working:
1. Any QuickBooks program file might have been damaged or corrupted.
2. There is some damage done to the folder that contains the QuickBooks company files.
What should you do to resolve the QuickBooks has stopped working error?
Solution 1) Run the Quick Fix My Program tool from the QuickBooks Tool 
Hub application
1. On the computer, download the QuickBooks Tool Hub application of the latest 
version (1.4.0.0).
2. Click on the downloaded QuickBooksToolHub.exe file and then follow the 
instructions you see on the screen.
3. To finish the QuickBooks Tool Hub installation, accept the terms and conditions.
4. Open the QuickBooks Tool Hub application by double-clicking its icon.
5. From the left panel, choose the Program Problems tab.
6. Under the Fix My Program section, click on the Quick Fix My Program option to 
run the tool.
7. Once the tool is done repairing program files, try to open the QuickBooks 
Desktop application on the computer.
Solution 2) Manually open the company file in QuickBooks Desktop from a new location
1. On the Windows desktop, create a new folder and give it the name “QBTest.”
2. Press the Windows + R keys at the same time on the keyboard to open the Run command 
window.
3. In the Run dialog box, type “C:\Users\Public\Public Documents\Intuit\
4. QuickBooks\Company Files” and then press the Enter key.
5. In the folder, look for the company file with the .qbw extension and copy it.
6. Paste the copied company file into the QBTest folder created on the desktop.
7. Open the QuickBooks Desktop application on the computer.
8. Click on the File menu and then choose the Open or Restore Company option from the drop-
down menu.
9. Choose the Open a company file option and then click on the Next button.
10.From the left panel, choose the Network option to select the company file stored in the QBTest 
folder.
11.Click on the Open option.
12.If prompted, type the username and password of the QuickBooks company file.
Conclusion
If you cannot get over the QuickBooks has stopped working error even 
after following all the troubleshooting solutions mentioned in the post, then 
the QBWUSER.ini and EntitlementDataStore.ecml files, which are essential 
for QuickBooks to run, might have been damaged. Our recommendation for 
you is to rename the QBWUSER.ini and EntitlementDataStore.ecml files and 
see whether this fixes the error or not. For additional troubleshooting 
support, you can contact the team of QuickBooks experts by dialing our 
customer support number (1.855.738.2784).