How to tackle Quickbooks Error 6189 and 816
                     QB Error 6189 and 816: Fixed with simple solutions
QuickBooks is a famous accounting software and can throw some errors or 
glitches while working on it. If your system has become stuck and is 
responding very slowly to your commands, this might be a sign of an error 
code. The QuickBooks error 6189 and 816 appears on your desktop 
when a user tries to access the company file. This error means there is a 
problem with your multi-user network, not with your data files. So the users 
need not worry about important company file data. But at the same time, it 
is safer always to have a backup of your company file. You can also utilize 
the ADR (Auto data recovery) tool for scheduling an automatic backup for 
your company file.
The error 6189 appears on your screen with an error message stating, "an 
error occurred when QB tried to access the company file." If you have also 
encountered a similar error in your QuickBooks, we will discuss some easy 
fixes to help you eliminate this error. But before we move to the 
troubleshooting section, let us briefly discuss error 6189 and 816.
Are your worried about the QuickBooks error 6189 and 816 
popping up on your screen repeatedly? If yes, call us on 
1.855.738.2784 and speak to our QuickBooks experts. We 
have a group of QB professionals who can help you eliminate 
this error.

What are the primary factors for the QuickBooks error 6189 and 816?
Certain underlying factors can trigger this company file error in your 
system. Go through the factors and try to avoid the error in the future.
1. Having missing or damaged QuickBooks components can trigger the 
QuickBooks error 6189 and 816 on your desktop.
2. Any accessibility issues with the company file or folder on the 
QuickBooks host system can also cause this error.
3. A problem in the Windows registry can also cause error 6189.
4. If your operating system is affected by any antivirus software, it can 
allow the error to appear on your desktop.
5. Damaged ND files could also instigate this error in QuickBooks.
6. Installing QuickBooks using a corrupted setup file can also cause this 
error on your desktop.
7. Using an outdated QB version could be the reason for error 6189.
8. Not having enough permission to access QuickBooks files or folders can 
also trigger the error.
9. The error can appear on your screen if another user logs into QB in 
single-user mode.
How to identify the error 6189 and 816 in your QuickBooks?
These signs and symptoms will appear on your screen due to errors 6189 
and 816 in QuickBooks.
1. You cannot access your company file due to error 6189 and 816 in 
QuickBooks.
2. Your screen will start freezing or crashing in the middle of your work.
3. The application will perform sluggishly once the error code appears on 
the screen.
4. The pc fails to respond to your orders.
How to eliminate the QuickBooks error code 6189 from your 
desktop?
We understand it is challenging for some users to fix this error, but we have 
provided a step-by-step guide for every solution. So that you can 
implement them in order with steps and eliminate QuickBooks error code 
6189 from the screen easily, but before you move to the steps, you can 
also ask the user to switch to multi-user mode to access the company file.
Solution 1: Utilize Quick Fix My Program from the tool hub
1. Close QuickBooks Desktop.
2. Download the latest version of the tool hub on your desktop.
3. Access the downloaded file and follow the commands on your screen.
4. Make sure to finish installing the tool hub entirely on your system.
5. Choose program problems in the tool hub and tap Quick fix my program.
6. Start QuickBooks desktop, and now try to access your company file.
Solution 2: Try to restart all your computers and servers
1. Firstly restart your server pc that is hosting your company file.
2. Now, restart each workstation.
3. Access QuickBooks desktop on your server pc.
4. At last, access your QB desktop on each workstation.
Solution 3: Run the QB database server manager
1. Head to the tool hub, choose network issues, and then choose QB 
database server manager.
2. Check if you get a prompt to install QuickBooks on your pc.
3. Choose Start Scan if you can see the company files.
4. If you cannot see them, browse the files and select Start Scan.
5. The QB database server manager will do the necessary repair.
6. Now choose close.
7. Open QB on your server pc and then your workstation.
Solution 4: Try relocating your company file to the local hard drive
1. Move the company file to a local hard drive if the error still appears on 
your screen.
2. You can store the QB files on the server system's hard drive.
3. In the future, stop storing files on removable devices.
Refer to the solutions mentioned below if the above-listed solutions cannot 
help you fix the QuickBooks error 6189 and 816.
Solution 5: Try running the QB refresher tool
1. Download the QuickBooks refresher tool and then install the files from it.
2. Save the files to access them easily.
3. Review that no other task is running on QB.
4. Close all the versions of QB that are running.
5. Tap twice on the QBRefresher.exe file to launch it.
6. Let it run and complete the on-screen instructions.
7. Reopen your QB desktop.
Solution 6: Backup and restore the file
1. Make a backup file on the old pc.
2. Copy all the backup files to the new pc.
3. You can do it with the help of a flash drive or any external device.
4. Restore the backup of the new pc.
Solution 7: Modify the files with extensions ND and TLG
1. Move to the folder that contains the ND files.
2. Search for the files with ND and TLG extensions.
3. Right-click on all the files to rename them and add the term OLD to the 
file name.
4. Reopen your QuickBooks desktop and try to access the company file.
5. QuickBooks cannot open this company file. Error 6189 will be rectified 
by now.
Solution 8: Fix the installation issues with your QB
1. Access the QuickBooks tool hub that you have already installed.
2. Utilize the QuickBooks Install Diagnostic tool in the installation issues 
section. This will fix the installation issues in QB.
3. Let the process complete. Do not interrupt the procedure in the middle.
4. Open the company file once more to check if the error has gone.
Solution 9: Try restarting the server with Windows admin details
1. Make sure you are logged into Windows as an admin.
2. Restart the server that hosts the company file.
3. Restart the workstations.
4. Open the QB desktop on the server and then on the workstation.
Solution 10: Update your QB desktop
1. Go to the help menu in QB.
2. Select the update QB desktop option.
3. Heading forward, hit the update now tab.
4. Choose the get updates option to install the recent updates on your system.
5. Install the updates and restart your system.
These steps do not require much technical expertise. You can perform them on 
your own to eliminate this error successfully. But always keep your QuickBooks 
and Windows updated to avoid these bugs in your QuickBooks. Always have a 
backup of your company files to avoid any data loss. Company files store 
essential business data of QuickBooks users, and any error can affect this 
data.
How to manually fix the QuickBooks error 6189 and 816?
Follow the steps if you want to fix the QuickBooks error 6189 and 816 
manually.
1. Look for the transaction log file and then rename it.
2. Verify the user's permissions for the QBDataServiceUserXX.
3. Confirm the QuickBooks files are not encrypted.
4. Copy the QuickBooks files and then paste them into the desktop.
5. Try to access the file now.
Some good practices for QuickBooks users
1. Store your QuickBooks files, including the company files, on the hard drive of 
the server computer. Online services are also good to use, but can sometimes 
be problematic.
2. Do not try to encrypt your QuickBooks files on the hard drive. It can block 
multi-user network connections.
3. Avoid storing files on removable drives. These external hard drives, USB drives, 
are not compatible with running QuickBooks or your multi-user networks.
4. Keep the tool hub downloaded on your system, as it helps rectify many errors 
in QuickBooks.
5. Keep your QuickBooks updated to avoid these bugs.
Winding it up here!
We understand that the errors associated with the company files stop your 
access to the company file and hamper your workflow and productivity. 
This article is a comprehensive guide for eliminating QuickBooks error 
6189 and 816. Are you still stuck with this error code on your screen? Do 
not panic; dial us at 1.855.738.2784 and speak to the experts directly. We 
have a certified group of QuickBooks professionals who can quickly help 
you fix this error. If you have any concerns or queries, you can address 
them with our experts.