The hotel management software market is projected to witness a significant growth over the forecast period. Hotel management systems essentially help owners and managers to handle their workload effectively. This frees up enough time for these users which can then be utilized to concentrate on more important parameters such as improving customer experience, chalking out marketing plans, and creativity. These aforementioned factors are critical success factors in the tourism industry. Thus, in an era of high industrial rivalry, hotel management software aid owners to concentrate more on critical success factors.