Uploaded on May 10, 2022
Have you ever encountered an error where while running or updating payroll in QuickBooks, you get an error message that reads “Sorry, We Need to Verify your Subscription?” if yes, fret not and go through the troubleshooting solutions mentioned in the article linked here and get this issue fixed in the shortest time possible? For more help related to the issue, you can also reach QuickBooks payroll technical support at 1.855.738.2784.
An easiest solution for “Sorry We Need to Verify your Subscription” issue
HOW TO PERMANENTLY STOP ‘SORRY WE NEED
TO VERIFY YOUR SUBSCRIPTION’ MESSAGE?
QUICKBOOKS IS ONE OF THE FINEST AND MOST POWERFUL ACCOUNTING
APPLICATIONS. TO MAKE THE BEST OF ITS USE, USERS NEED TO UPDATE THE
PROGRAM TO THE LATEST VERSION. SOMETIMES, WHEN A USER INSTALLS OR UPDATE
QUICKBOOKS ENTERPRISE TO THE LATEST VERSION, THEY GET ‘SORRY, WE NEED TO
VERIFY YOUR SUBSCRIPTION’ ERROR. THE ERROR OFTEN APPEARS BEFORE OR WHILE
INSTALLING QUICKBOOKS. IT MAINLY OCCURS DUE TO AN ISSUE WITH A WINDOWS
USER OR THIRD-PARTY APPLICATION. MOREOVER, SOME PROBLEMS WITH THE .NET
FRAMEWORK CAN ALSO TRIGGER THE ERROR. TO CONTINUE USING QUICKBOOKS, GO
THROUGH THE BLOG AND LEARN HOW TO GET RID OF THE ERROR.
STUCK WITH THE ‘SORRY WE NEED TO VERIFY YOUR SUBSCRIPTION’
MESSAGE? REACH OUT TO THE QUICKBOOKS TECHNICAL SUPPORT TEAM FOR
IMMEDIATE TECHNICAL ASSISTANCE BY CALLING US ON OUR TOLL-FREE
NUMBER 1.855.738.2784
REASONS WHY YOU GET ‘SORRY WE NEED TO VERIFY
YOUR SUBSCRIPTION BEFORE INSTALLING QUICKBOOKS’
MESSAGE?
HERE ARE SOME PROMINENT REASONS THAT PROMPT THIS ERROR MESSAGE:
• INTERNET EXPLORER SETTINGS ARE NOT CONFIGURED CORRECTLY.
• THIRD-PARTY APPLICATIONS INSTALLED BY THE USER ON THE COMPUTER INTERFERE
WITH QUICKBOOKS PROCESSES.
• QUICKBOOKS CAN’T CONNECT TO THE BROWSE DUE TO POOR INTERNET
CONNECTION AND MISCONFIGURED INTERNET EXPLORER SETTINGS.
• QUICKBOOKS SUBSCRIPTION IS NO LONGER ACTIVE.
SOLUTIONS TO FIX ‘SORRY WE NEED TO VERIFY YOUR
SUBSCRIPTION BEFORE UPDATING QUICKBOOKS’
ERROR
SOLUTION 1. CONFIGURE INTERNET EXPLORER SETTINGS
• CLOSE QUICKBOOKS DESKTOP, OPEN INTERNET EXPLORER AND MOVE TO THE TOOLS
MENU.
• SELECT INTERNET OPTIONS, GO TO THE ADVANCED TAB, AND SELECT RESET.
• YOU CAN ALSO CHOOSE RESTORE DEFAULTS. AFTER THAT, SELECT APPLY AND THEN
OK.
SOLUTION 2. GET QB TOOL HUB AND PUT THE INSTALL
DIAGNOSTIC TOOL TO USE
• ENSURE NO COMPANY FILE IS OPEN WHEN YOU EXIT QUICKBOOKS DESKTOP.
• NOW, OPEN YOUR BROWSER AND DOWNLOAD THE NEWLY RELEASED VERSION OF
QUICKBOOKS TOOL HUB AND SAVE THE SETUP FILE TO A PLACE YOU CAN EASILY
ACCESS IT.
• MOVE TO THE LOCATION, OPEN THE QUICKBOOKSTOOLHUB.EXE FILE AND FOLLOW
THE PROMPT STEPS YOU SEE ON THE SCREEN.
• TO FINISH INSTALLING QUICKBOOKS TOOL HUB, SELECT THE AGREE TO THE TERMS
AND CONDITIONS CHECKBOX.
• NOW, LOCATE THE QUICKBOOKS TOOL HUB ICON ON YOUR DESKTOP AND DOUBLE-
CLICK IT.
• WHEN THE TOOL HUB OPENS, SELECT INSTALLATION ISSUES AND THEN QUICKBOOKS
INSTALL DIAGNOSTIC TOOL.
• WHEN THE INSTALL DIAGNOSTIC TOOL COMPLETES, CLICK OK AND OPEN
QUICKBOOKS DESKTOP.
SOLUTION 3. CREATE A NEW USER ON WINDOWS AND GIVE THEM
ADMINISTRATOR RIGHTS
• CLICK THE WINDOWS START MENU AND THEN CLICK ON ALL PROGRAMS OPTION.
• NOW, OPEN WINDOWS SMALL BUSINESS SERVER AND CHOOSE WINDOWS SBS CONSOLE.
• CLICK USERS AND GROUPS AND CLICK THE ADD A NEW USER ACCOUNT TAB.
• ENTER DETAILS IN THE REQUIRED FIELD AND THEN FOLLOW THE ADD A NEW USER
ACCOUNT WIZARD.
• GRANT THE NEW USER ADMINISTRATOR RIGHTS AND CLICK FINISH ONCE YOU ARE DONE.
• NEXT, GRANT ADMIN ACCESS TO QUICKBOOKS PROGRAMS. TO DO SO: OPEN CONTROL
PANEL AND CHOOSE USER ACCOUNTS.
• SEARCH FOR THE QBDATASERVICEUSERXX OF YOUR QUICKBOOKS VERSION, THEN CHOOSE
CHANGE THE ACCOUNT TYPE.
• SELECT ADMINISTRATOR, THEN CHANGE ACCOUNT TYPE AND CLICK APPLY TO SAVE YOUR
CHANGES.
• REPEAT THE SAME STEPS FOR EACH QUICKBOOKS DATABASE SERVER MANAGER VERSION.
IF YOU STILL GET ‘SORRY, WE NEED TO VERIFY YOUR SUBSCRIPTION’
MESSAGE, CALL US ON OUR TOLL-FREE NUMBER 1.855.738.2784 AND GET
ASSISTANCE FROM THE QUICKBOOKS SUPPORT TEAM.
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