An effective method to fix QuickBooks unexpected error
                     ALL YOU NEED TO KNOW ABOUT QUICKBOOKS 
UNEXPECTED ERROR
QUICKBOOKS UNEXPECTED ERROR IS THE MOST ANNOYING ERROR THAT USERS 
FACE WHILE WORKING ON THE ACCOUNTING APPLICATION. JUST LIKE THE NAME, 
THE ERROR SHOWS UP UNEXPECTEDLY ON THE SCREEN. THIS ERROR IS SEEN ON 
VARIOUS QUICKBOOKS VERSIONS, INCLUDING QUICKBOOKS POINT OF SALE. 
SOMETIMES, IT APPEARS WHILE INSTALLING POS PROGRAMS, ACCESSING COMPANY 
FILE ON QUICKBOOKS, AND OPENING OTHER QUICKBOOKS PROGRAMS. THIS 
ADVISORY ARTICLE IS INTENDED TO GUIDE USERS ON FACTORS THAT PROMPT THE 
ERROR ALONG WITH TROUBLESHOOTING SOLUTIONS TO ERADICATE IT, SO READ 
CAREFULLY UNTIL THE END.
TROUBLED BECAUSE OF QUICKBOOKS UNEXPECTED ERROR? REACH OUT TO 
THE QUICKBOOKS TECHNICAL SUPPORT TEAM FOR HELP BY CALLING US ON 
OUR TOLL-FREE NUMBER 1.855.738.2784
WHAT ARE THE CAUSES BEHIND UNEXPECTED ERROR IN 
QUICKBOOKS?
BEFORE YOU MOVE ON TO THE TROUBLESHOOTING SECTION, CHECK OUT THE LIST OF 
FACTORS GIVEN BELOW THAT TRIGGER THE ERROR:
• USER ACCOUNT DOES NOT HAVE SUFFICIENT PERMISSIONS TO ACCESS THE 
QUICKBOOKS COMPANY FILE IN MULTI-USER MODE.
• UTILIZING AN OLD UPDATE OF QUICKBOOKS DESKTOP.
•  IMPROPER NETWORK CONNECTION BETWEEN COMPANY FILES STORED ON SERVER 
AND WORKSTATION.
•  CORRUPTION IN THE QUICKBOOKS COMPANY FILE.
•  THE WORKSTATION IS INFECTED BY THE ATTACK OF A VIRUS OR MALWARE.
NOW THAT YOU HAVE UNDERSTOOD WHAT EVOKES THE ERROR, FIX IT PERMANENTLY 
BY FOLLOWING THE SOLUTIONS DISCUSSED BELOW.
ADVANCED TROUBLESHOOTING SOLUTIONS TO FIX 
QUICKBOOKS CRASHING WITH UNEXPECTED ERROR
FOLLOWING ARE THE MOST COMMON AND EFFECTIVE FIXATION SOLUTIONS TO 
RESOLVE THE ERROR:

SOLUTION 1. CREATE QUICKBOOKS COMPANY FILE USER AGAIN
• OPEN THE QUICKBOOKS DESKTOP APPLICATION AND SELECT THE COMPANY TAB.
• CLICK USERS AND THEN THE SETUP USERS AND ROLES OPTION.
• GO TO THE USER LIST, CHOOSE THE USER AND CLICK DELETE.
• CLICK YES TO CONFIRM THE DELETION.
NOW, CREATE A NEW USER BY FOLLOWING THE STEPS GIVEN BELOW:
•  MOVE TO THE USERS AND ROLES PAGE AND CLICK NEW.
•  CREATE A NEW USERNAME FOR THE NEW USER AND TYPE YOUR PASSWORD.
•  CONFIRM THE PASSWORD AND SET ROLES FOR THE USER.
SOLUTION 2. DOWNLOAD THE NEWLY RELEASED UPDATE OF THE 
QUICKBOOKS PROGRAM
• CLOSE COMPANY FILES OPEN IN QB AND THEN EXIT THE QUICKBOOKS DESKTOP 
APPLICATION.
• SELECT THE WINDOWS START MENU, SEARCH FOR QUICKBOOKS, AND RIGHT-CLICK 
IT.
• SELECT THE RUN AS ADMINISTRATOR OPTION AND WAIT TILL THE NO COMPANY OPEN 
SCREEN OPENS.
• GO TO THE HELP MENU AND CHOOSE UPDATE QUICKBOOKS DESKTOP.
•  CLICK ON THE OPTIONS TAB, THEN MARK ALL, AND THEN THE SAVE BUTTON.
•  CLICK THE UPDATE NOW TAB AND THEN MARK THE RESET UPDATE CHECKBOX.
•  TO START THE DOWNLOAD, CLICK GET UPDATES AND REOPEN QUICKBOOKS.
•  COMPLETE THE INSTALLATION AND REBOOT YOUR COMPUTER.
SOLUTION 3. FIX DAMAGED COMPANY FILE AND NETWORK BY 
RUNNING FILE DOCTOR FROM THE QUICKBOOKS TOOL HUB
• YOU NEED TO CLOSE COMPANY FILES AND EXIT QUICKBOOKS TO USE THE QUICKBOOKS TOOL 
HUB.
• FROM YOUR WEB BROWSER, DOWNLOAD THE NEWLY RELEASED VERSION OF QUICKBOOKS 
TOOL HUB ON YOUR COMPUTER.
• SAVE THE QUICKBOOKSTOOLHUB.EXE FILE TO AN EASILY ACCESSIBLE LOCATION ON YOUR 
WORKSTATION. OPEN THE FILE AND FOLLOW THE ON-SCREEN INSTRUCTIONS.
• SELECT THE AGREE TO THE TERMS AND CONDITIONS CHECKBOX TO INSTALL QUICKBOOKS TOOL 
HUB COMPLETELY.
• LOOK FOR THE QUICKBOOKS TOOL HUB ICON ON THE DESKTOP ONCE THE INSTALLATION 
FINISHES.
• DOUBLE-CLICK THE QUICKBOOKS TOOL HUB ICON TO OPEN IT, AND THEN CHOOSE COMPANY 
FILE ISSUES.
• CLICK RUN QUICKBOOKS FILE DOCTOR, SCROLL THE DROP-DOWN MENU, AND SELECT YOUR 
COMPANY FILE. IF YOU CAN’T SEE YOUR COMPANY FILE IN THE DROP-DOWN, CLICK BROWSE AND 
SEARCH.
•  NEXT, SELECT THE MIDDLE CHECK YOUR FILE OPTION, AND CLICK CONTINUE.
•  ENTER QUICKBOOKS ADMIN LOGIN CREDENTIALS WHEN PROMPTED AND CLICK NEXT.
•  WAIT TILL THE TOOL SCANS THE FILE, THEN OPEN QUICKBOOKS AND SIGN IN TO THE COMPANY 
FILE.
SOLUTION 4. DISABLE UAC ON WINDOWS
• CLICK THE WINDOWS START BUTTON AND FROM THE RIGHT PANEL, SELECT AND 
OPEN CONTROL PANEL.
• SEARCH AND SELECT USER ACCOUNT AND THEN CLICK CHANGE USER ACCOUNT 
CONTROL SETTINGS.
• DRAG THE SLIDER TO NEVER NOTIFY TO AND CLICK YES TO TURN ON USER ACCOUNT 
CONTROL (UAC) SETTINGS ON WINDOWS.
• CLICK OK, RESTART YOUR COMPUTER, AND OPEN QUICKBOOKS.
SOLUTION 5. FIX THE ISSUE BY REPAIRING QUICKBOOKS 
MANUALLY
•  RESTART YOUR COMPUTER AND SELECT THE WINDOWS ICON ON YOUR DESKTOP.
•  SCROLL THE LIST OF ALL PROGRAMS, CHOOSE CONTROL PANEL, AND OPEN IT.
•  SELECT PROGRAMS AND FEATURES, THEN CLICK UNINSTALL A PROGRAM.
•  PICK QUICKBOOKS FROM THE LIST OF PROGRAMS AND CLICK UNINSTALL/CHANGE.
•  SELECT CONTINUE, NEXT, AND THEN CLICK REPAIR.
•  WHEN THE REPAIR COMPLETES, CLICK FINISH.
SOLUTION 6. EXECUTE CLEAN INSTALLATION OF THE QUICKBOOKS 
DESKTOP APPLICATION
• OPEN THE QUICKBOOKS ACCOUNT MANAGEMENT PORTAL AND NOTE DOWN THE 
QUICKBOOKS PRODUCT INFORMATION SUCH AS PRODUCT YEAR, QUICKBOOKS 
VERSION, AND LICENSE NUMBER.
• OPEN YOUR WEB BROWSER AND DOWNLOAD THE INSTALLER FOR YOUR VERSION OF 
QUICKBOOKS.
• UNINSTALL QUICKBOOKS COMPLETELY FROM YOUR WORKSTATION BY FOLLOWING 
THE STEPS GIVEN BELOW:
1.   CLICK ON THE WINDOWS ICON ON YOUR DESKTOP, THEN SELECT AND OPEN 
CONTROL PANEL.
2.   SELECT PROGRAMS AND FEATURES, SCROLL THE LIST OF PROGRAMS AND 
HIGHLIGHT THE QUICKBOOKS DESKTOP VERSION YOU WANT TO UNINSTALL.
3.   CLICK UNINSTALL/CHANGE AND THEN SELECT REMOVE.
NOW, INSTALL QUICKBOOKS DESKTOP USING THE NEW INSTALLER FILE.
SOLUTION 7. ALLOW FILE SHARE ACCESS
• OPEN FILE EXPLORER AND OPEN THE QUICKBOOKS FOLDER.
• RIGHT-CLICK THE QUICKBOOKS FOLDER, CHOOSE PROPERTIES, AND GO TO THE 
SHARING MENU.
• CLICK FULL OR PARTIAL SHARING REQUIRED FOR YOUR BUSINESS, THEN CLICK APPLY, 
AND THEN OK.
IT’S TIME TO WRAP UP OUR ARTICLE ON QUICKBOOKS UNEXPECTED ERROR. WE 
KNOW RESOLVING THIS ISSUE ON YOUR OWN IS A COMPLICATED TASK. BUT WE ARE 
FULL OF HOPE THAT YOU WILL FIND IT EFFECTIVE. IF IT FAILS TO RESOLVE THE ERROR, 
GET IN TOUCH WITH THE QUICKBOOKS SUPPORT TEAM BY CALLING US ON OUR TOLL-
FREE NUMBER 1.855.738.2784. THEY WILL ASSIST YOU WITH ADVANCED RESOLUTIONS 
TO ELIMINATE THE ISSUE ONCE AND FOR ALL.