Resolve QuickBooks Company File Not Found Quickly
                     HOW TO DIAGNOSE AND FIX QUICKBOOKS 
COMPANY FILE NOT FOUND ERROR?
THERE ARE INSTANCES WHEN USERS GET QUICKBOOKS COMPANY FILE NOT FOUND 
ERROR WHEN THEY TRY TO OPEN THE COMPANY FILE. THE ERROR OFTEN SHOWS UP 
ON THE SCREEN WITH A MESSAGE, “THE COMPANY FILE YOU SELECTED COULD NOT 
BE FOUND.” IT USUALLY HAPPENS WHEN THE COMPANY FILE IS MOVED TO ANOTHER 
LOCATION OR HAS BEEN RENAMED. IT ALSO APPEARS IF THE SYSTEM IS 
DISCONNECTED FROM THE PATH WHERE THE QUICKBOOKS COMPANY FILE IS SAVED, 
OR THE FILE IS DELETED FROM THE COMPUTER. IF YOU ARE ALSO DEALING WITH THE 
QUICKBOOKS COMPANY FILE IS MISSING ERROR, FOLLOW THE COMPLETE BLOG TO 
LEARN WHAT PROMPTS THE ERROR AND HOW TO GET RID OF IT.
WONDERING HOW TO FIX THE QUICKBOOKS COMPANY FILE NOT FOUND 
ERROR? REACH OUT TO THE QUICKBOOKS TECHNICAL SUPPORT TEAM FOR 
HELP BY CALLING US ON OUR TOLL-FREE NUMBER 1.855.738.2784
REASONS THAT CAN CAUSE QUICKBOOKS COMPANY 
FILE IS MISSING ERROR
BELOW WE HAVE LISTED SOME COMMON TRIGGERS OF THE ERROR. TAKE A LOOK 
BEFORE PROCEEDING FURTHER:
• QUICKBOOKS COMPANY FILE IS MISSING FROM THE DEFAULT LOCATION OR MOVED 
TO A DIFFERENT LOCATION ON THE WORKSTATION.
• CHOOSING THE WRONG OPTION TO OPEN THE COMPANY FILE.

SOLUTIONS TO RECTIFY QUICKBOOKS COMPANY FILE 
DISAPPEARED ERROR
SOLUTION 1. PING SERVER TO CHECK CONNECTIVITY TO THE 
NETWORK
1.  FIND THE NAME OF YOUR SERVER COMPUTER:
•  TAP THE WINDOWS LOGO + R KEYS ON YOUR KEYBOARD AT ONCE.
•  WHEN THE RUN DIALOG BOX OPENS, WRITE CMD AND CLICK OK.
•  TYPE IPCONFIG, HIT ENTER, AND NOTE DOWN THE HOST NAME.
2.   TYPE PING[NAME OF YOUR SERVER], TAP THE ENTER KEY, AND WAIT FOR THE REPLY 
OF THE PACKET.
3.   IF YOU GET A REPLY FOR EACH PACKET, IT INDICATES THE COMPUTER IS 
CONNECTED TO THE NETWORK. IF YOU NOTICE A PACKET LOSS, YOU NEED TO CONSULT 
AN IT PROFESSIONAL.
SOLUTION 2. FIND COMPANY FILES ON YOUR COMPUTER
OPEN YOUR SERVER COMPUTER AND TYPE THE FOLLOWING NAMES IN THE SEARCH BAR 
TO SEARCH THE FILES:
1.  *.QBB (BACKUP FILE)
2.  *.QBW ( WORKING FILES)
3.  *.QBA ( ACCOUNTANTS COPY FILES)
4.  *.QBX ( ACCOUNTANT TRANSFER FILES)
5.  *.QBY ( ACCOUNTANT CHANGE FILES)
SOLUTION 3. TRY TO OPEN YOUR COMPANY FILE IN QUICKBOOKS
1.   TO OPEN A COMPANY FILE OR AN ACCOUNTANT COPY:
•  MOVE TO THE QUICKBOOKS FILE MENU, CHOOSE OPEN OR RESTORE COMPANY AND SELECT 
OPEN A COMPANY FILE.
•  CLICK NEXT, CLICK THE COMPANY FILE AND THEN SELECT OPEN.
2.   TO RESTORE A BACKUP:
• SELECT THE FILE MENU, CHOOSE OPEN OR RESTORE COMPANY AND CLICK RESTORE A 
BACKUP FILE.
• CLICK NEXT, SELECT LOCAL BACKUP, AND CHOOSE YOUR COMPANY FILE.
• SELECT NEXT AND THEN CHOOSE A LOCATION TO SAVE THE RESTORED FILE.
3.  TO RESTORE AN ACCOUNTANT’S COPY TRANSFER FILE
• SELECT THE FILE MENU, CHOOSE OPEN OR RESTORE A COMPANY AND THEN CLICK CONVERT 
AND ACCOUNTANT’S COPY TRANSFER FILE.
• WHEN THE WHAT THE ACCOUNTANT’S COPY CAN AND CAN’T DO WINDOW APPEARS, CLICK 
NEXT.
• CHOOSE THE TRANSFER FILE (.QBX) AND THEN CLICK OPEN.
• SELECT A LOCATION TO SAVE THE ACCOUNTANT’S COPY FILE AND CLICK SAVE.
WE HOPE THE ABOVE-DISCUSSED SOLUTIONS HELP YOU FIX THE 
QUICKBOOKS COMPANY FILE NOT FOUND ERROR. IF THE ERROR CONTINUES 
EVEN AFTER IMPLEMENTING THE TROUBLESHOOTING PROCESS, CONNECT WITH 
THE CERTIFIED QUICKBOOKS EXPERT’S TEAM BY CALLING US ON OUR TOLL-FREE 
NUMBER 1.855.738.2784.