SharePoint Knowledge Base & It’s Advantages in 2022
                     SharePoint Knowledge Base & It’s Advantages in 2022
Microsoft SharePoint is a document management storage system and it also
has various other uses. Many companies use Microsoft SharePoint to build their
company’s knowledge base. SharePoint provides a shared workflow as well as
version  control  features  that  provide  everything  which  you  require  in  a
knowledge base. Many people get confused between knowledge management
and a knowledge base. For those people, here is the difference you need to
know between a SharePoint knowledgebase and knowledge management. 
What  is  the  difference  between  knowledgebase  and  knowledge
management?
Generally,  knowledge  management  is  considered  for  sharing  and  storing
knowledge. On the other hand, the knowledge base provides automation for
more customer interaction by enabling the self-serve feature to customers.
Now  you  might  be  curious  about  some  advantages  of  using  Microsoft
SharePoint knowledge base, which is discussed below.
What are the Advantages of the SharePoint knowledge base?
   
 Single system: 
SharePoint is integrated with your existing Microsoft Office. It gives you
the advantage of using more of your tools within the same system. Being
in the same single system gives the advantage of using the tool without
learning about any new platform.
 Reliable and secure:
Microsoft  is  a  trusted  enterprise,  which  supplies  software  across  the
world. Thus, you don't need to worry about stuff such as hacking, data
protection, or the company going down. It is a brand that can be assured
that  it  is  not  going  down  in  the  nearby  future.  So,  you  can  take
advantage of the SharePoint knowledge base to get a secure and reliable
experience.
 Same as Knowledge wiki:
SharePoint is a proper collaborative, version-controlled, and internal tool
for a knowledge management strategy.  In other words, you can say
your company’s information will stay in one place, accessible across a
distributed and large team, and enable members to work collaboratively.
For instance, a SharePoint can be considered as a knowledge wiki, i.e.
anyone  is  able  to  add  content  and  is  able  to  access  the  content
management  system.  If  you  are  using  a  tool  with  a  centralized
administrator, then it will prohibit the collaborative workflow.
 Ease of on-boarding for existing Microsoft users:
The existing Microsoft users know how to use the Microsoft Office suite.
Hence, it is possible that the existing users already know how to use it.
After understanding the knowledge base and knowledge management, as well
as the advantages of SharePoint knowledge base, you can take the help of K2
consulting to get better services.