Best Hosted IVR Service Provider - Call @ 9206776070 _ Bangalore
                     IVR Service provider :9206776070
Name : Raja Gopal P
Mobile No : 9206776070
Email ID : [email protected]
IVR stands for Interactive voice response. It is a technology that enables callers to interact 
with a computer-operated phone system that uses voice recognition and DTMF tones input 
via a keypad.
In simple words, an IVR system plays a pre-recorded voice that prompts individuals to give 
their responses by pressing numbers on the mobile keypad to choose an option. 
Normally, IVRs are used by companies or contact centers to route calls based on the choices 
made by the caller. Through these choices, it can determine if the caller wants to contact the 
billing department, the technical support team, or simply wants to talk to a human operator.
It’s also used to provide information like promos, updates, or other important information or 
instructions.One example is to inform callers that the system will record calls and will ask if 
they want to proceed.
An IVR service provider should offer several self-service options for your customers such as 
access to answers for basic questions, order status requests, and over-the-phone payments. 
Top companies know that the average consumer has come to expect self-service options. 
Customers don’t want to wait on the phone for 30 minutes only to ask a simple question that 
could be found online or answered by an AI Virtual Agent.
customer care call cernters and help desk servics can utilize Interactive Voice Response (IVR), an automated platform 
that lets computers interact with humans via voice and tones entered through a keypad. This can essentially save 
cost of operations and also increase security in the calls. In his article, we will talk about how IVR works. 
 Contact us 
Name : Raja Gopal P
Mobile No : 9206776070
Email ID : [email protected]