Uploaded on Sep 26, 2025
Explore how a global retailer scaled HR support without extra headcount using AI chatbots and automation, reducing manual work and improving response times. https://www.netscribes.com/case-studies/scaling-hr-support-without-scaling-headcount
Scaling HR support with automation for global efficiency
A global retailer
struggling with
HR service
See howr eNqetsucreibsest sfixed it —
>
Our approach
centered around these
5 core elements:
AI-powered GenAI
chatbot NLU-powered policy
24/7 virtual analytics support
HR assistant Used past queries Simplified complex
with self- to improve HR policies into
service chatbot accuracy readable
capabilities summaries
Centralized data Automation
layer workflows
Unified HRIS, payroll, Automated leave,
and policy data for contact updates, pay
fast, accurate replies stub access
drop in improvement
manual HR in data
queries reconciliation
faster HR shorter
response time to
on offer
recruitment acceptance
Click the link
above to read the
full case
study.
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