A Complete Procedure To Resolve QuickBooks Error 15271
                     Easy Ways To 
Counter 
QuickBooks Error 
15271
QuickBooks payroll is a widely used subscription-based service that helps users 
(employers) pay their employee salaries on time and update the records. The updates 
for the service are extremely important but can sometimes get blocked by QuickBooks 
error 15271, which doesn’t let the process finish. In case your QBDT payroll updates 
also fail after displaying this error code, continue with this blog to discover its causes 
and effective ways to remove it from your system.
Feel free to approach a QB support representative at 1.855.856.0042 for quick 
troubleshooting of this issue.

Reasons
This error develops during the payroll update in QBDT and doesn’t let the process 
continue after its occurrence. The primary reasons you face this payroll update error in 
the software are listed underneath-
• QuickBooks fails to access the internet during the update due to incorrect TLS 
settings.
• QuickBooks is internally damaged, and some of its program files are missing due to 
its partial installation on your device.
• QuickBooks fails to acquire the required system resources or access the folder you 
chose to save the update file.
Solutions
This error will emerge every time you try downloading the payroll updates or installing 
them on your PC. You can easily counter the update error using the following methods 
on your system-
Solution 1- Fix the TLS settings to avoid internet 
connection issues during the payroll update
Transport Layer Security or TLS is a security measure to protect your system from 
dangerous malware or threats that enter the internet. If the TLS settings are not set 
correctly, they can prevent QB or other applications on your PC from using the internet. 
This causes problems during the payroll update as the process will instantly stop when 
the software loses contact with the servers. You’ll have to fix the TLS settings using the 
following steps to prevent network connection issues on your system-
• Press Windows+R together on your keyboard to launch Run.
• Erase any command auto-filled in the search field and type ‘inetcpl.cpl’ before hitting 
Enter.
• Move under the Advanced tab and scroll down the settings list to reveal the TLS 
checkboxes.
• Ensure only the Use TLS 1.2 checkbox is marked and all the remaining TLS settings 
aren’t selected.
• Hit Apply to save the changes and try updating the QBDT payroll service again.
Check out the next solution if the error code develops again and stops the payroll update.
Solution 2- Run QBDT in Admin mode during the update 
and switch it to single-user mode
The QBDT payroll updates might also fail if the software isn’t able to access the update 
package storage location or if it runs in multi-user mode. You can avoid problems 
during the update by running the software in Admin mode and switching to single-user 
mode, as shown in these steps-
• Use the search panel and type ‘QuickBooks.’
• Right-click QuickBooks.exe (Software launch file) and select Run as Administrator.
• Go to the File menu when your QBDT opens in admin mode and tap Utilities.
• Click Stop hosting multi-user access and try updating the payroll again.
Conclusion
This brings us to the finishing of our blog, delivering the reasons payroll service fails to 
update due to QuickBooks Error 15271. We hope you’ll use the methods on your PC to 
install/download payroll updates without issues.
Speak to a QB support team at 1.855.856.0042 if you face inconvenience in using the 
methods.