Easy Way To Fix QuickBooks Freezing Issue
                     Root Causes Of 
QuickBooks Freezing And 
Applicable Fixes
QuickBooks is the easiest-to-use accounting software because of the interface and 
features it provides to its users. However, QuickBooks Freezing or randomly crashing 
can sometimes annoy users during business accounting. If your QB also freezes or 
crashes randomly, give this blog a read to discover the potential triggers and methods to 
avoid it in the future.
Eliminate the issue effectively with the troubleshooting assistance provided by our 
QB support team at 1-855-856-0042.

Why your QuickBooks Desktop keeps freezing?
It becomes annoying to use QuickBooks if it frequently freezes or crashes in between the 
accounting tasks. The possible reasons for lags and random crashes in your QBDT are 
discussed below-
• The QBWUSER.ini fails to run during the software launch due to corruption or damaged 
data in the file.
• QuickBooks fails to perform its functions due to compatibility issues with your system's 
obsolete version of Windows.
• QuickBooks can freeze if it fails to acquire the required resources due to the low 
specifications of your system.
Actions to take if your QuickBooks freezes when 
opening a company file
Your QuickBooks might sometimes delay the accounting tasks or completely freeze while 
opening a data file. The techniques you must use to prevent QuickBooks from freezing or 
crashing on your system are discussed below-
Solution 1- Launch QBDT after mending the damaged QBWUSER.ini 
file
QuickBooks runs the QBWUSER.ini file during its launch to verify that you are authorized to 
access the financial records. The file contains account information of all the users and might 
introduce internal issues if it fails to run. You must repair/recreate the damaged 
QBWUSER.ini file to ensure the software doesn’t freeze or crash again in the future. Refer 
to these steps-
• Launch the file explorer and visit C: 
Users\Public\PublicDocuments\Intuit\QuickBooksXX.
• Look for the QBWUSER.ini file and right-click on it.
• Click the Rename option and add ‘.old’ at the end of the file name as an extension.
• Save the ‘QBWUSER.ini.old’ file on your computer and relaunch QuickBooks.
If the software freezes or crashes after repairing the QBWUSER.ini file, jump to the next 
solution.
Solution 2- Update the Windows on your system to the newest 
version available
QuickBooks has some minimum requirements to run efficiently on a computer and falls 
prey to issues if the system has low specifications. You must always run QuickBooks on 
the latest Windows version to prevent problems due to incompatibility. This freezing issue 
can also result from QuickBooks failing to integrate with the Windows applications to 
perform its functions. Use the following steps if you haven’t updated your Windows 
version for a long time-
• Go to the control panel and click the Security & Updates option in the menu.
• Tap the Windows Update option on the left panel and click Check for Updates.
• Wait until the system finds the latest Windows version and tap Download and Install.
• Let your Windows update and launch QB once the system reboots automatically.
Conclusion
This blog provides the potential triggers for QuickBooks Freezing and crashing on your 
computer in between accounting tasks. The blog also discusses useful methods to fix the 
problem, and we hope you apply them to run QBDT flawlessly on your computer.
Talk to our QB support team at 1-855-856-0042 if you need any further assistance to 
resolve the issue.