Learn How To Resolve Error Initializing QBPOS Application Log
                     The Error Initializing QBPOS 
Application Log Fixed With 
Simple Methods
Numerous retail store owners use QuickBooks Point of Sale to record their sales 
transactions in real time and set discount rates. The software can analyze customers’ 
shopping patterns and help users set up the inventory accordingly. Users find themselves in 
trouble when an Error Initializing QBPOS Application Log message appears while 
launching the software. If your QB POS fails to open after delivering this message, keep 
reading the blog to find out why this happens and the methods to prevent the issues.
Engage our team of QB experts in troubleshooting by giving them a call at 1-855-856-
0042.

Reasons
You’ll encounter this error message when you launch the QuickBooks Point of Sale on your 
computer. The reasons you get stopped from running and using QB POS on your PC are 
mentioned below-
•The QB POS shell folder contains damaged files, which cause issues when the software 
tries processing them during its launch.
•Windows Firewall blocking the QB POS shell processes or a damaged User.config file can 
lead to a failure in POS launch.
•QuickBooks POS doesn’t have the appropriate permissions to access its program file due to 
a non-admin Windows account. 
Solutions
Your QuickBooks POS crashes during its launch, or its window won’t open after you receive 
this error message on your screen. You can easily get rid of this QB POS issue by applying the 
methods mentioned below-
Solution 1- Rename the user.config file inside the shell folder after 
stopping the QB POS shell processes
QuickBooks Point of Sale stores its program files in the shell folder on your computer. The 
user.config file inside the folder holds the launch configuration, and the software might fail to 
start if this file gets damaged. The Windows firewall can also forbid QB POS from opening by 
blocking the shell processes in the background. You must sign in with your Windows admin 
account and rename the user.config file to recreate it on your system. Until then, you’ll keep 
receiving this error message when launching QuickBooks POS on your computer. Here are the 
steps you need to follow-
•Launch the task manager on your computer using the Ctrl+Shift+Esc keys.
•Move under the Processes tab and single-click on the QBPOS Shell process in the list.
•Tap the End Task option at the bottom to stop the process.
After the QB POS Shell processes stop running, reopen your system and apply the 
following steps to rename the damaged files in the shell folder-
•Go to the file explorer and click the View option at the top.
•Mark the Hidden items checkbox and visit 
C:Users(CurrentUserName)AppDataLocalIntuitQuickBooksPOS.
•Arrange the files according to their date of creation using the Date Modified filter.
•Open the QBPOShell.exe folder and right-click the user.config file inside it.
•Tap Rename and type ‘.old’ at the file name’s end.
•Save the file as user.config.old on your PC and reboot the system.
•Launch QuickBooks Point of Sale when the system opens.
Conclusion
We have reached the completion of this blog discussing why an Error Initializing QBPOS 
Application Log message appears when you launch QB POS on your computer. A QB-
recommended procedure to tackle the issue is mentioned in the blog, and we expect that you 
apply it to launch QB POS on your PC without problems.
Speak to our QB support team at 1-855-856-0042 if the error persists after using the 
techniques.