How To Quickly Eliminate QuickBooks Error 557
                     QuickBooks Error 
557: Why Attempt To 
Download Payroll 
Updates Failed?
What comes to mind when you hear the words "small-business accounting & 
bookkeeping application"? The first word that rings a bell is QuickBooks. This 
Intuit product, loaded with major automated & advanced features, is one of 
the topmost choices of every business. This application meets all digital 
accounting needs with easy-to-access templates for creating invoices, charts, 
spreadsheets, bills payments & building business plans. 
However, QB payroll service is a massive hit among small to mid-size 
businesses. You can calculate, file & pay taxes & perform crucial payroll 
functions with QB payroll service. You need timely & constant updates to 
keep the payroll running swiftly on the system. But what if an error shuts 
down all these updates? Ever heard about QuickBooks Error 557? 
An error message will pop up in QB, forcing the software to shut down while 
upgrading payroll. Windows XP, Vista, 7 & 8 are among the OS reporting this 
issue. QuickBooks error 557 is encountered during the updates or after the 
updates. An inactive payroll subscription is the most common reason that 
triggers error 557 in QuickBooks. But it is not the only reason to know more 
major reasons & the ways to resolve these factors. We have specially crafted 
this informative article to give you insights into this error. 
We completely understand how frustrating & confusing QuickBooks 
showing error message 557 can be. You can call +1-855-865-0042 & talk 
with the support team, as they will surely help you out of this mess.

Principle Factors Setting off the Payroll 
Configuration Error
Understanding the factors that provoke the unable to update payroll error 557 
will give you clarity on why it is happening to you. Moreover, you will use the 
correct solution to eradicate the issue efficiently. The following are a few of 
the major factors that need your attention.
• If the payroll subscription is not active or expired in the QuickBooks 
program.
• When you are trying to download the payroll updates on a poor Internet 
connection.
• If, before starting the downloading process of payroll updates, you have 
not updated the QB application to its newest version.
• When the time & date setting in your computer is wrongly configured.
• If your Internet Explorer browser is improperly configured & needs 
modifications.
• Many malware & virus attacks have left your QuickBooks software 
infected.
• Interruptions from the firewall settings or the third-party application make 
you abort the installation process.
• When the Windows OS crashes due to sudden power shutdowns. 
9 Ways to Totally Remove "Why Am I Getting 
Error Code 557 in QuickBooks?“
The following are the solutions curated for you to eliminate the QuickBooks 
2018 error 557. Do follow the procedure precisely for positive results. 
Troubleshooting Method 1: Reactivating the QB 
payroll subscription
• For starters, open the CAMPs login page & sign in to your QB account.
• Now, from the Manage your QuickBooks page, choose the account you 
want to reactivate.
• Now, under the Product & Services section, click on the Payroll 
Subscription tab.
• Then, you will see a blue color toolbar. Under it your payroll subscription 
status will be visible.
• Post that, click on Resubscribe in case you see the status saying 
Canceled.
• Afterward, double-check check the details you entered in the Reactivate 
Subscription field are correct.
• Now, choose Save & then Continue.
• Also, verify the billing details.
• When you are ready, choose the Reactivate option. 
• Then, click Got it! Subsequently, when the new subscription is activated.
• Lastly, go back to your QB application & see if you can download the 
new updates for payroll.
Troubleshooting Method 2: Check the validation of 
the payroll service key
An active subscription to the payroll service is crucial to download the recent 
updates for payroll. Sometimes, you have to verify the authenticity of your 
service key when in the payroll center. The subscription status is displayed as 
inactive. Whereas the subscription status in QuickBooks is displayed as 
active. 
• In the QuickBooks program, click on the Employees tab.
• Then, continue & choose the My Payroll Service option.
• Under it, choose Manage Service Key.
• Now, you will see the window for QuickBooks Service Keys. From there, 
click on the Edit tab.
• Then, choose the Add option & enter the service key number.
• Post that, click on Next & then click on Finish.
• Now, on the Payroll Update text, choose OK.
• In the end, check if the status is now showing Active.
Troubleshooting Method 3: Undertake the process of 
updating QuickBooks software
Attempting to update the payroll service in an outdated QB application mostly 
throws the unable to update payroll error 557. So, before conducting any 
updates, firstly, update the QB application to its recent release
• Begin with closing your company files & exit from the QB application.
• Now, by right-clicking on the QB's icon, click on the Run as 
Administrator option in the drop-down list.
• Now, the No Company Open window will be displayed on the screen & 
from there, choose the Help tab.
• Then, choose the Update QuickBooks Desktop option.
• Post that, click on the Options tab & tick the Mark All option & click 
Save.
• Then, choose the Reset Update checkbox under the Update Now tab.
• Proceed further & choose the option saying Get Updates & once the 
process is done, close & again open the application.
• Lastly, click on Yes to install the Updates.
Troubleshooting Method 4: Modifying the settings 
for date & time
You won't be able to download the payroll updates if the date & time settings 
in your system are not correct. It will create problems with the internet 
connection. Therefore, modifying the settings might resolve the issue.
• Firstly, in the Taskbar window right, click on the Date & Time bar, which 
will be present in the bottom right corner of the screen.
• Now choose Adjust date/time option & then click on Change date and 
time.
• Proceed to type the right time and date & select the Apply option.
• Lastly, click on OK & restart the system.
Troubleshooting Method 5: Remove the 
EntitlementDataStore.ecml file from the computer
When you delete this file, you have to re-register the QB application. That 
will automatically fix the issue of faulty registration.
• Now, to open the File Explorer window, hold the Windows & E keys 
together.
• Then, from the folder, follow the path for 
C:\ProgramData\Intuit\Entitlement Client\v8.
• Now, when you see the EntitlementDataStore.ecml file, right-click on it.
• Proceed & select the Delete option & click Yes on the confirmation text.
• Now, launch your QB program & in the Product Registration window, 
type in the required details correctly.
Troubleshooting Method 6: Make corrections to the 
Windows registry entries
• In the search panel of the Windows Start tab, type in Command.
• Now, you don't have to hit Enter but hold the Control & Shift keys together 
& then select the Command Prompt dialogue box.
• Now, click on Yes from the permission panel.
• After that, a black screen will be visible to you in the Command prompt 
window.
• Now, you have to type 'regedit' on the black color screen & hit Enter.
• A registry editor will open where you have to look out for the entry 
concerning the code error 557 & click on it.
• In the File section, choose Export & look for a suitable location to save 
the backup key from the save-in list.
• Also, name the file while saving it.
• Then, click on the 'Selected Branch' under the export range box.
• Go on & now click on the Save tab & save the particular file with the .reg 
extension.
• Lastly, back up all the QB-related entries.
Troubleshooting Method 7: Start doing the SFC 
scan
Employ the system file checker scan to find any error in your computer that 
will be resolved automatically.
• Click on the Windows Start tab & search for the Command prompt 
window.
• Now, when you find it click to open.
• Proceed further & type SFC/Scan Now in the command window.
• By this action, your system will run the file checker utility.
• Let it run & browse the computer for errors.
• At last, when the scan is completed, restart your computer.
Troubleshooting Method 8: Restoring the system 
to the previous time & date
• Log in to the Windows OS as an Admin & then click on the Start tab.
• Now, choose All Programs & then choose Accessories. 
• Then, click on System Tools.
• Now, proceed further & select the System Restore tool.
• Post that, click on Restore My Computer to an earlier time option & then 
choose Next.
• Afterward, choose Next & pick any of the system restore points.
• Then, a confirmation text will be displayed on the screen. Choose Next in it.
• Lastly, when the process ends, reboot your PC. 
Troubleshooting Method 9: Scan the 
computer for any malware or virus attacks
If you have an antivirus application will prevent malware & virus attacks on 
the QB. If you get a QuickBooks desktop error 557, employ a malware tool 
to scan the entire computer to find the persisting viruses. The symptom of a 
malware attack is the system lagging issues. Even the crashing of 
QuickBooks software can also be included as a sign. Therefore, deleting 
damaged & corrupted files from the application detected by the scan will 
surely rectify the issue. 
Summing Up!
We hope that this article has cleared out all your doubts about 
QuickBooks Error 557. Implementing the solutions properly by following them 
step by step is necessary to eliminate this issue. However, you are facing the 
same problems again & again. Call at +1-855-856-0042. Get additional 
assistance from professionals. They will furnish you with personalized solutions 
that might act as immediate resolutions. So, don't waste more time & pick up 
your phone.