A Swift Solution For Resolving QuickBooks Multi User Mode Not Working
                     Precise Fixes For 
QuickBooks Multi User 
Mode Not Working
Multiple users in an organization can collect new transactions simultaneously and work on 
the same financial data using QuickBooks. But they can get troubled by 
QuickBooks Multi User Mode Not Working on their computer. If you also face problems 
sharing the company file data or connecting multiple systems together, you must read this 
blog to learn why the issues develop and how to prevent them on your PC.
Engage our QB support team for quick troubleshooting by contacting them at 1-855-
856-0042.

Reasons
You will face problems hosting a data file or opening it from a network if the Database Server 
Manager malfunctions or stops working on your PC. The possible reasons for DBSM issues 
in QuickBooks are mentioned below-
•QuickBooks fails to run the Network Descriptor file, which forbids the server computer to 
switch to the multi-user mode.
•The background processes of DBSM stop due to technical issues on your PC.
•The QB DBSM account in Windows is damaged, and the software fails to authorize your 
access due to it.
Solutions
You cannot share the company file data or access it on the workstations if the Database 
Server Manager doesn’t run in the background. The correct methods to fix this multi-user 
mode issue are mentioned below in detail-
Solution 1- Launch the QB DBSM after fixing the corrupt Network 
Descriptor file
QuickBooks depends on the DBSM to establish the multi-user network and ensure the 
company file is appropriately shared among all the workstations. Network Descriptor file is a 
critical component for the multi-user network as it helps DBSM access the data source and 
the path to the workstations. DBSM can face trouble running if the Network Descriptor file 
gets damaged and turns into an unsupported format. Refer to these steps-
•Visit the QB folder on your C: drive using a file explorer and find the network descriptor file 
inside it.
•Right-click on the .nd file and single-tap the Rename option.
•Type ‘.old’ at the end of the name and save it on your PC.
•Launch the Database Server Manager and move to the Scan Folders tab.
•Click the Browse option and specify where you renamed the file.
•Tap Start Scan and wait for some time until the files are registered on the network.
•Reopen QB and try sharing the company file in multi-user mode.
If the server fails to switch to multi-user mode again, move to the next solution.
Solution 2- Restart all the DBSM processes on your computer
You can also run into multi-user mode issues if the DBSM processes get blocked by the 
Windows firewall or technical issues. You can restart them to tackle the issues and ensure 
they don’t cause problems while switching to the multi-user mode. Refer to these steps-
Go to task manager on your computer using the Ctrl+Shift+Esc keys.
Navigate to the Processes tab and look for QB processes like QBDBMGrN.exe, 
QBDBMgr.exe, etc.
Single-click on all the processes individually and click End Task to stop all of them from 
running.
These processes will restart the next time you run QBDT.
Conclusion
We have reached the end of this blog sharing the potential reasons for QuickBooks Multi 
User Mode Not Working on your computer. The counter methods you must apply to prevent 
the issue are also mentioned in the blog, and we hope you use them to rectify the issues 
effectively.
Talk to our QB support team at 1-855-856-0042 if you face problems using the solutions.