How to Easily remove the QuickBooks error 12031
                     Countermeasures to rectify Quick
Books error 12031
QuickBooks is a top-notch bookkeeping software utilized by small businesses to 
manage their finances & assets. The software also assists with the punctual 
payroll of the employees and stores the data to be later used for tax submission. 
The account reports created by software are reliable and help users to expand 
their business. However, QuickBooks gambles with internal issues that can 
sometimes completely halt its functioning, creating a panicking situation for the 
user. QuickBooks error 12031 develops when the software fails to connect to 
the internet forbidding the user from executing an online task. If you also get 
troubled by this error, keep reading further to understand the causes and 
applicable fixes to eliminate the issue.
Avail hassle-free troubleshooting with the guidance of a QB technical 
support team available at +1-855-948-3646.

Details of the error
You’ll receive these error codes on your screen when the software fails to access 
the internet due to Network connectivity issues. This error isn’t associated with 
any specified task in the software and can develop while executing any online 
task. Downloading the software or payroll updates becomes impossible after this 
error influences the software, and you’ll also struggle to access your banking data 
or share emails via QuickBooks. This error mostly develops due to an unstable 
internet connection, primarily due to some misconfigured settings on your PC or 
hardware issues. Your data in QuickBooks remains unaffected due to this error, 
and you can fix the issue manually.
Potential Triggers
We have compiled a list of the possible reasons that can raise this network 
connectivity issue in your QuickBooks-
• The TLS settings aren’t configured in your Windows leading to issues when 
QuickBooks tries to connect with the internet.
• An incompatible web browser or accumulation of temporary files, cookies, and 
cache can also block the connection.
• Outdated versions of your Windows or QuickBooks can also cause issues while 
integrating with web services to execute the software functions.
• An inaccurate system clock can cause a failure when the servers try to sync 
the timings.
• Poor internet speed due to hardware (router) or if your service provider 
cannot deliver the required speed to run QuickBooks.
• Restriction of the Windows Firewall or other application on your PC, which 
blocks QuickBooks from connecting to the internet.
Solutions
The techniques listed below can eliminate this QuickBooks issue effectively 
from your system-
Solution 1- Configure the Transport Layer Security settings in 
your Windows
TLS (Transport Layer Security) is a protocol Windows uses to ensure end-to-
end security for data transmitted between applications over the Internet. 
These settings ensure that the data remains intact by preventing any 
unauthorized access in between the transfer. If these settings aren’t 
configured in favour of QuickBooks, the software will fail to access the 
internet, and you’ll encounter the error codes whenever you attempt to 
execute any online task. Here are the steps you need to follow to configure 
the TLS settings-
• Press Windows+R simultaneously on your keyboard to access 
the Run window.
• Type inetcpl.cpl accurately in the search column and press Enter.
• Go to the Advanced tab when the Internet Properties window appears.
• Scroll down in the settings list to locate the TLS settings.
• Single-click the Use TLS 1.2 checkbox to mark it and ensure all the other 
TLS settings are unmarked.
• Click Apply at the bottom of the tab and then Ok to save the settings.
• Open QuickBooks and try to execute an online task.
If the error still pops up and blocks the task, go for the next solution.
Solution 2- Ensure the Internet speed on your system complies 
with the QuickBooks requirements
QuickBooks relies on the quality of the internet connection while integrating with 
web services to execute online functions. A poor internet speed makes the 
connection to the internet lousy and acts as a root of many errors in your PC 
applications, including QuickBooks. The files you try to download can get damaged 
due to data loss and become unreadable for the software. You must check the 
Internet speed on your system and make necessary decisions considering the QB 
requirements-
• Go to the Google homepage on your web browser and search for ‘Internet speed 
test.’
• Click on the first link to begin the test and wait until the results are out.
• Compare the internet speed on your system to QB requirements of 3Mbps 
average and 1.5Mbps minimum.
• If the internet speed on your system doesn’t satisfy the QB requirements, you 
must upgrade your connection to wired or change the network service provider.
If the internet speed on your system is good enough to support QuickBooks, try 
the next solution.
Solution 3- Set up the default web browser for your Windows 
and delete its temporary files
Intuit recommends using the inbuilt web browsers of the OS to integrate with 
QuickBooks. If you use a third-party web browser, then it can be possible that it is 
incompatible with QuickBooks and struggles to execute the software functions. 
This’ll lead you to issues when you try accessing the internet in QuickBooks, and 
the web browser fails to do so. Use these steps to set up default web browsers in 
your Windows-
• Go to the search panel on your taskbar and type ‘Default apps.’
• Open the window from the search results and click on Web Browser.
• Select from Microsoft Edge or Internet Explorer.
• Save the settings to ensure you use it as your default browser.
After the default browser is set, you must delete its temporary files, like cache, 
cookies, etc., to make sure they don’t interfere while connecting to the websites. 
Here’s the correct procedure-
• Open the web browser and press Windows + Shift + Delete to open 
the Clear browsing data window.
• Single-click the checkbox for Cached images and files, cookies and other 
site data and tap Clear now.
• Open QuickBooks and try executing the task that developed this error initially.
Use the next solution if the software fails to connect to the internet.
Solution 4- Set up the time & date on your system clock 
accurately and run QuickBooks in Admin mode
An incorrect setup of the system clock can also lead to connection issues when the 
servers fail to sync the timings. You must ensure that your system clock is accurate 
and configure it using the following steps if it isn’t-
• Right-click on the clock located on the taskbar.
• Tap the Adjust Date/Time option from the pop-up list.
• You can either select the Set time automatically option or set the time 
manually.
Once the timings of the system clock are fixed, you must run the software in 
Administrator mode. The software may be restricted from accessing the internet due 
to incorrect security settings or restrictions of security software. Using QuickBooks in 
Admin grants it special permissions to bypass these restrictions and prioritizes the 
software while allotting the system resources. Apply these steps-
• Go to the QuickBooks folder on your hard drive or type ‘QuickBooks’ in the 
search panel.
• Right-click on the application launch icon and tap Properties.
• Go to the Compatibility tab and mark the checkbox for Run this program 
as Administrator with a single click.
• Retry executing the task that caused this error earlier in QuickBooks.
Your QuickBooks will be free from errors after applying the solutions given 
above.
Conclusion
You are now aware of the potential causes of QuickBooks error 12031 that 
encourage its development. The practical methods to rectify this issue are also 
provided, which we hope you’ll execute to make your QuickBooks run smoothly 
again.
If you are still stuck with any issue in your QuickBooks, converse directly 
with a QB expert at +1-855-948-3646 for resolution.