Uploaded on Apr 15, 2023
QuickBooks Switch to Multi-User Mode Greyed Out issue stops you from hosting/accessing the company file due to a damaged network descriptor file or a sudden crash in the Database Server Manager. The applicable fixes for this issue are discussed in the linked article, or use the troubleshooting guidance given by a QB expert at +1-855-948-3646 to resolve the issue.
QuickBooks Switch to Multi-User Mode Greyed Out Easy Solution
Fixing QuickBooks Switch to Multi-
User Mode Greyed Out issue
QuickBooks is a well-developed bookkeeping software that allows multiple users
to work on the same data. This is done by connecting systems in a multi-user
network and hosting the file on a server computer. Unfortunately, the network
can sometimes develop issues, the access to company files can get blocked.
Users have experienced their QuickBooks Switch to Multi-User Mode
Greyed Out, which stops them from hosting the company file in multi-user
mode. If you also faced this issue on your QuickBooks and lost your access to
the financial data, continue with the blog to understand the causes of this issue
and a method that can be used to rectify it.
Get this issue resolved by a team of QB experts by giving them a call at
+1-855-948-3646.
Reasons
This multi-user mode issue can strike the software under the following
circumstances-
• The Network Descriptor file in the QuickBooks folder has incurred damage
and fails to run when you try to initiate the multi-user network.
• Database Server Manager develops issues due to insufficient permissions
to access the folders in the system drives.
• QuickBooks is suffering from technical glitches due to its inappropriate
installation on your computer.
Procedure
You can apply the following method to fix this issue while turning on the multi-user
mode-
Solution- Repair the Network Descriptor file and scan its folder using
QuickBooks Database Server Manager
QuickBooks won’t let you turn on the multi-user mode if the network descriptor file
gets damaged. The Database Server Manager will suffer a direct impact and cannot
initialize the multi-user network. As a result, you won’t be able to host the company
file in multi-user mode. You can fix the issue by recreating the damaged Network
Descriptor file and scanning it using the Database Server Manager to register it on
the network. Here are the steps to execute the method-
• Approach the folder containing your QuickBooks files.
• The Network descriptor file has a similar name to your company file and
extension .nd.
• Right-click on the .nd file and tap Rename in the options.
• Type ‘.old’ at the last of the file name as an extension and save the file.
Once you have completed the editing, you’ll now have to register the folder on
the network using the Database Server Manager as given in the steps below-
• Open Database Server Manager from the search panel if you have installed it
separately, or go to the Network Issues option in the QuickBooks Tool hub.
• Navigate to the Scan folders tab and select the QuickBooks folder where
you saved the network descriptor file.
• Click Start Scan and wait until the folder is registered on the network.
• Open your QuickBooks and try to switch to the multi-user mode.
Conclusion
This blog provides the appropriate reasons for the
QuickBooks Switch to Multi-User Mode Greyed Out on your PC. You also
went through the procedure you need to follow to eliminate this error and make
your QuickBooks error free again.
A QB support team is available for your assistance at +1-855-948-3646
if you encounter any issues while applying the methods.
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