How to Quickly Eliminate the QuickBooks error 15225
                     Easy ways to troubleshoot 
QuickBooks error 15225
QuickBooks has a vast user base of over a million people around the world that 
use it for managing their financial data and submission of taxes. Small business 
owners use the software to keep a record of their employees and ensure a 
punctual payroll. Payroll is a subscription-based service offered by the software 
that requires regular updates to remain in sync with the latest tax tables. 
QuickBooks is the best software in the industry but remains at risk of developing 
unexpected issues while running. QuickBooks error 15225 emerges in the 
software during the payroll update, and the process is instantly stopped. If your 
QuickBooks is also affected by a similar error, keep reading further to learn about 
the circumstances that can trigger this error and the countermeasures to tackle it.
Give a call at +1-855-948-3646 to avail troubleshooting assistance 
provided by a QB technical support team.

About the error
This payroll-related error causes trouble when you try to download or install the 
payroll service updates on your PC. This error will emerge during the update 
process, forcing it to terminate, and may also cause a sudden crash in the 
software. Updating the software becomes impossible until this error is resolved, as 
you’ll receive these error codes whenever you attempt to update the service. You 
don’t need to worry about your financial data as it is entirely secure and doesn’t 
get affected by this error. You can counter this issue by configuring some settings 
and using the QuickBooks Tool hub.
Reasons
The payroll service in your QuickBooks fails to update due to the reasons 
compiled below-
• Your subscription to the payroll service has expired, and you are no longer an 
authorized user. In case you recently renewed the service, it might be possible 
that the Intuit servers do not validate it.
• If not configured properly, the User Account Control settings of your Windows 
can also act as a barrier while updating or installing PC applications.
• An old Windows version operating your PC can be the root of several 
compatibility issues in the applications, including QuickBooks.
• QuickBooks might get blocked by Windows firewall or other applications while 
connecting to the internet or using your system resources.
• Internal issues can develop in QuickBooks if it isn’t properly installed on your 
computer.
Solutions
You can counter the payroll error by applying the effective techniques discussed 
below-
Solution 1- Ensure your payroll subscription is active and 
reactivate your QuickBooks Desktop
An inactive payroll subscription can be the root of many errors in the software. 
You might be unaware of the inactive subscription, or the renewal must not be 
updated in the Intuit servers. You must ensure that you have an active payroll 
subscription by using the steps below-
• Restart your PC and run QuickBooks.
• Click on the Employees menu at the top and select My Payroll service in the 
drop-down list.
• Single-click on the Account/Billing info option.
• Open the QuickBooks account page by entering your EIN and service key. Fill 
up any other required information too.
• Check if the Status beside your service name is highlighted as Active.
• If you see Cancelled, tap the Resubscribe option below it and follow the given 
instructions to activate your QuickBooks Desktop.
After verifying that the payroll subscription is active, you must download the latest 
tax table updates for the payroll service. You must always update the payroll 
service to sync it with the latest tax table updates. Apply the following steps to 
update the payroll service-
• Go to the Employees menu in your QuickBooks and tap Get Payroll updates.
• Select the checkbox for Download Entire Update.
• Click on Download the latest update and wait until a pop-up notification confirms 
the download is complete.
• Reopen QuickBooks and install the update if required.
If the software fails to download the payroll update, move to the following solution.
Solution 2- Set up the User Account Control settings in favour 
of QuickBooks
User Account Settings are a security measure used by Windows to ensure that no 
application can change the system configuration without adequate permissions. This 
prevents any new application from getting installed or updated on your PC. You must 
check if the payroll update fails due to these settings, and if that is the case, 
configure the User Account Control settings using the steps underneath-
• Open the control panel using the file explorer or the search panel.
• Click on the User Accounts option available in the menu.
• Select Change User Account Control settings.
• The next window will have a slider that is used to control the UAC settings. 
Shifting the slider to Never Notify turns off the settings, and Always Notify is for 
turning them back again.
• Move the slider to Never Notify and download the payroll updates again in your 
QuickBooks.
• You can turn the settings on again after the update is installed.
Use the next solution if you encounter the error again during the payroll update.
Solution 3- Update your Windows version and set the default 
browser
An outdated Windows version can block the payroll update due to compatibility 
issues. Intuit always recommends using the latest Windows on your PC to run the 
software smoothly. If the version of your Windows doesn’t satisfy the QB 
requirements, you’ll encounter issues while using the software. Here are the 
steps to update our Windows-
• Go to the Windows update tab in the control panel with the help of file 
explorer.
• Click on the Check for updates option in the menu and wait.
• Tap the Download and Install option below the new version available for 
update.
• Wait until your windows is updated and the system restarts.
Now, you must set the default browser in your Windows to ensure this issue hasn’t 
developed due to a third-party browser that struggles to integrate with QuickBooks 
to download the payroll update-
• Search ‘Default Apps’ in the search panel and go to the Web Browser option in 
the Window.
• Select Internet Explorer/Microsoft Edge.
• Save the settings and proceed to download the payroll update again.
If the error persists, execute the following method.
Solution 4- Install Digital Signatures manually
A failure to verify the Digital Signature of the files in the update package can 
also develop this error. Digital Signatures are a measure employed to verify the 
credibility of the downloaded files. You can install the digital signatures using the 
steps provided below-
• Approach the QBW32.exe file located in C:\Program 
files\intuit\QuickBooks.
• Right-click on the QBW32.exe file and select Properties in the options list.
• Go to the Digital Signature tab and mark the checkbox 
beside Intuit.inc with a single click.
• Tap Details and select the View option under the Digital Signature Details window.
• Click on the Install Certificate option and tap Next continuously until you see Finish
• Retry downloading the payroll update after installing the Digital Signatures.
Another method to resolve this issue is given below
Solution 5- Use the QuickBooks Tool hub to mend the 
software
QuickBooks Tool hub can help you fix the internal issues in the software that 
might hinder the payroll update. Make sure you have installed the latest QB tool 
hub (1.6.0.2) version and proceed with these steps
•Open the QuickBooks Tool hub and click on Program Problems.
•Select the Quick fix my program option in the drop-down list.
•Let the tool fix the issues in the software and download the payroll updates again.
The payroll update issue will be fixed after using the methods mentioned above.
Conclusion
You are now aware of the reasons QuickBooks error 15225 blocks the payroll 
update in the software. The viable solutions to this error are also given in the 
blog, which will help you to eliminate this error from your QuickBooks.