Simple guide to resolve QuickBooks Error TD500
                     A straightforward approach to fix 
QuickBooks error TD500
QuickBooks helps users record their financial transactions and make payments. 
The software links the user’s bank account to carry out the payments and also 
offers Online banking for its users. But internal issues can randomly affect the 
software, which can hinder the efficiency of the output. QuickBooks error 
TD500 appears when the software fails to add or process a credit card. If you also 
come across this issue in your QuickBooks, find out the reasons for this error in 
the blog and effective methods to deal with it.
Terminate the issue with the assistance of a QB support team available at 
+1 855-948-3646.

Reasons
The following reasons are responsible for the development of this error while 
adding a credit card account in QuickBooks-
1. More than one version of QuickBooks installed on your computer raises 
conflicts while running together.
2. QuickBooks isn’t updated to the latest version, which causes compatibility 
issues with web-based services.
3. QuickBooks was improperly installed on your computer, which caused 
corruption in the program files.
Solutions
This credit card error in QuickBooks can be rectified using the methods given 
below-
Solution 1- Delete QuickBooks 2016 from your computer and 
update all the remaining versions
This is a runtime error that mostly occurs due to multiple QB versions running on a 
single computer. You’ll see a ‘There was a problem with the update’ message 
when you try to process a credit card in QuickBooks. You’ll not be able to add the 
credit card until this error is resolved. It has been observed that the error mostly 
develops in the systems with QuickBooks 2016. You must remove QuickBooks 
2016 from your computer and update other QB versions as shown in the following 
steps-
• Click on the Windows Start button and tap the Gear icon (settings) to open the 
control panel.
• Go to the Apps option in the control panel menu and tap Apps and Features in 
the left-side menu.
• Single-click on QuickBooks 2016 in the list and click Uninstall.
• Follow the onscreen procedure to remove the software.
• Once the software is removed, open other QuickBooks on your PC and go to 
the Help menu.
• Select Update QuickBooks Desktop and go to the Update Now tab.
• Click on the Reset Update option and click Get Updates.
• Reopen the software after the update is downloaded and follow the on-screen 
instructions to install the update.
• Update all QuickBooks on your computer and retry the task that earlier caused 
this error.
If the error is still not fixed, try the next method.
Solution 2- Repair QuickBooks Desktop
This error can also occur if QuickBooks gets internally damaged and malfunctions 
while downloading or installing the updates. Repair the software using the steps 
given below-
1. Download the repair file from the QuickBooks website and open the file to 
extract it on your PC.
2. Right-click QuickBooks_fix_tdtool.bat and tap Run as Administrator.
3. Let the software get repaired and then retry adding the credit card again.
The error will be rectified after applying the solutions.
Conclusion
We are now at the end of this blog that defines the triggers for 
QuickBooks error TD500. The techniques to counter this issue are also mentioned 
in the blog, which can be used to make QuickBooks trouble-free again.
Contact a QB support team at +1 855-948-3646 if you face any issues while 
applying the solutions.