Uploaded on May 8, 2023
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How to troubleshoot the QuickBooks data recovery services with easy ways
Guide to understand QuickBooks data
recovery services
With a customer base of over a million users, QuickBooks is the leading
bookkeeping software available. The software helps in tax calculations, recording
transactions, employee payroll, and many other accounting tasks which are
otherwise very complex. Although the software securely stores financial data,
unfortunate incidences can sometimes cause harm to the data. Intuit
offers QuickBooks data recovery services to help users deal with data loss
and get their data restored. On the off chance you also lost your QuickBooks
data, you don’t have to worry, as this is a comprehensive guide to help you
explore the causes of data loss and an easy procedure to recover your data.
Permanent data loss can be dangerous; Prevent your business from
getting affected and recover your data with the professional help
provided by a QB support team at +1 855-948-3646.
About the services
QuickBooks employs multiple security layers for the safety of the data of its users.
These security layers are enhanced with every new software update. Existing bugs
in the software are also removed, and new security protocols are implemented to
enhance the protection. Even after all this, the software data can be harmed by
many other factors which aren’t related to the software. Due to this, the financial
data may get damaged and sometimes permanently lost. This can cause panic to
the user and a blow to the business as the software deals with crucial financial
data. To safeguard users from such issues, Intuit provides Data recovery services
to help users restore lost data. QB professionals provide these services, but some
of the procedures can be applied by users. In addition, the services can help users
tackle the data loss situation and prevent their businesses from getting affected.
Causes of Data Loss
Before proceeding to the procedure for data recovery services, you must
understand the conditions which can potentially harm the data-
1. Human-caused errors- The software data might get mistakenly deleted or
overwritten by you.
2. Software corruption- The software or the Windows on your PC can get
corrupted, which causes harm to the data.
3. Cyberattacks or viruses- A virus attack can harm your data or be affected by
ransomware.
4. Theft- Your storage drive can be stolen, leading to data loss.
5. Physical damage or Natural disasters- The storage device can get physically
damaged due to flood, earthquake, fire, or any other disasters that cause
data loss.
Precautions to avoid data loss
You can prevent data loss on your system by creating regular data backups. These
data backups become essential when dealing with data loss or corruption. A recent
data backup can be restored to recover all the data back and prevents permanent
data loss. Intuit also recommends that QuickBooks users regularly create data
backups to tackle data loss situations. The appropriate method to create a full data
backup in QuickBooks is given below-
• Go to the server computer and click the File option in your QuickBooks.
• Click on Utilities and tap Stop hosting multi-user access to run the software
in single-user mode.
• Click on the File menu again and tap the Backup Company option in the drop-
down list.
• Tap Create Local Backup and further select the Local Backup
• Click on the Next option and select Browse to choose a location to create a
backup file.
• Single-click on Save it now after the location is selected and tap Next.
A backup file will be created in the selected location using the abovementioned
steps. You can always use this file to restore your data if it gets damaged or
corrupted on your system.
Data recovery procedure
Here’s the QB recommended procedure to recover your data if it gets lost-
Method 1- Restore a backup file you created recently
To begin the recovery of your data, you must first try to restore the backup file of
your QuickBooks Data. You can restore the backup file you recently created to
recover all the lost data. You can find the backup file using the steps given below-
• Open your QuickBooks and click on Preferences.
• Tap the Backup option in the list and select Reveal backup folder.
• Use the date-modified filter in the folder to arrange backup files according to
their date. Select the backup you created recently.
After finding the latest created backup file, you’ll have to execute the following
steps to restore the file-
• Click the File option in your QuickBooks.
• Tap the Open or Restore Company option in the drop-down list and
select Restore a backup copy.
• Single-click the Local backup option and then Next.
• Choose your backup file if it is available in the list and click Browse to open
the location of the backup file you found.
• Select a location to restore the backup file data.
• Click Open and tap Save to restore the backup file data.
Your data till the last backup you created will be recovered after restoring the
file. If you don’t have a backup file to restore your data, you can take the help
of the Auto Data recovery tool to recover your data.
Method 2- Use the Auto Data Recovery tool to restore your QB
data
In case your backup file also gets damaged or you didn’t create a backup
recently, you’ll have to recover the lost data using the Auto Data Recovery tool.
ADR files are created in your QuickBooks folder after an interval of every 12
hours
In case your primary files get damaged, you can use these files in their places to
act as original files, as they have identical data to the original files. The correct
procedure for using the ADR tool is described below-
• Restoring data with the help of the original transaction log (.tlg)
and .qbw.adr files
This procedure helps you recover your data using the original transaction log(.tlg)
file and the ADR copy of your company file (.qbw.adr). Apply the steps given
below-
Right-click on an empty space on the desktop and click on New.
Select Folder in the options to create a new folder. You can give any desired
name to the folder; let’s name it Data Recovery.
Search for ‘QuickBooks’ and right-click its icon in the search results.
Select the Open file location and search the transaction log (.tlg) file inside
the QuickBooks folder.
Right-click on the .tlg file and select Copy.
Go to Data Recovery and press Ctrl + V to paste the file.
Open the QuickBooks folder again and access the Auto Data Recovery
Right-click on the .qbw.adr file and select Copy.
Open the Data Recovery folder and paste the file there.
Right-click on the .qbw.adr and click Rename in the options.
Erase ‘.adr’ from the file name and save the file.
Open this company file in QuickBooks to check for any harm to the data and
ensure the transactions are faultless.
If everything’s fine, move this company file to the location of the original
company file and start using it in QuickBooks.
• Restoring the data with .tlg.adr & .qbw.adr files
This method helps you restore your data with the ADR versions of the company file
and transaction log file. Apply the following steps to execute the method-
• Right-click anywhere on the desktop and click New.
• Select Folder from the options to create a new folder named Data Recovery.
• Go to your QuickBooks folder and open the Auto Data Recovery
• Move the .tlg.adr & .qbw.adr files from the folder to the Data
Recovery folder you just created.
• Right-click on any of the files and select Rename.
• Erase ‘.adr’ from the file name and save the file. Rename the other file too.
• Run the files to check that the transactions are faultless.
You can check the credibility of the files by using the verify-rebuild utility. This
utility helps you diagnose any issues with the data and repairs them
automatically. Here’s a method to use the utility-
• Open QuickBooks and go to the File menu at the top.
• Select Utilities and click on Rebuild Data.
• Clicking Ok in the next dialogue box will create your company file data backup.
• cancel it to rebuild your data.
• After the process, go to Utilities again and select Verify Data.
• If you don’t see any errors, your data is repaired.
• But if a ‘Your data has lost integrity message pops up, click Rebuild now.
• Let the process finish.
• Once you make sure that the .ADR files do not have any data discrepancy
with the original files, you can use them in the software.
These methods will help you restore your lost data in QuickBooks.
Conclusion
You acknowledged the potential causes of data loss and read about the
QuickBooks data recovery services to restore it. We hope the procedure is
easy for you to execute and helps recover your lost QuickBooks data.
Give a call at +1 855-948-3646 to avail trustworthy data recovery services
provided by QB professionals.
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