Workflow Management and Document Automation Solutions by Ricoh USA
                     Save time. Save resources. And 
mitigate risk.
Business Process Management solutions for the Federal 
GThoev enrenemd efonrt the Federal Government to automate workflow processes has 
never been stronger. While the deadline for M-23-07 has passed, government agencies 
continue to be awash in paper- based information, which takes time to process, space to 
store, and opens agencies to security risks, including fraud and abuse. Ricoh helps 
government agencies not just secure that information — but put it to work for them.
Business Process Management
Ricoh’s Business Process Management offerings enable agencies to optimize the 
management and governance of information. Our experts design solutions that 
increase efficiency and reduce risk by transforming paper-based information into digital 
formats as well as converting critical manual processes into automated workflows to 
enhance productivity, lower costs and drive compliance.
Backfile Day-forward 
Conversion Scanning
By converting legacy files and documents, agencies can save valuable space and time 
while driving productivity. Integrating those digital files into a document management 
system and automating paper-based manual workflows will accelerate processes and 
result in more efficient employees and happier constituents.
Benefits of business process automation
Once documents are digitized, document management and workflow automation let you 
comply with government directives by doing more with less — all with enhanced 
protections and security. Workflow automation enables agencies to:
• Easily and securely capture, store, manage, process, share, and track documents
• Increase security and compliance with controlled access, task lists, checkpoints and 
status
• Quickly receive email notifications to approve, reject or request information 
• Eliminate physical document storage and support real estate consolidation
How Ricoh is helping agencies do more with less
Case study spotlight: The U.S. Veterans Affairs (VA) Community Care Department 
suffered from decentralized, manual and time-consuming paper and fax processes — 
often taking one hour to process a single document — and requiring untenable space 
for document storage. Ricoh deployed process automation software “bots” to emulate 
repetitive human actions, with significant savings and efficiency gains.
Result
s: • Bots process ~600 forms per day • Automation produced as 
much as +18 FTE/day while eliminating risks 
associated with manual errors or potential bad 
actors
• $630,905 potential annual savings
• Freed-up space previously dedicated to document storage to 
support 
return-to-office 
mandates
Converting your permanent records and emails into electronic format is a big 
undertaking. We can help you simplify it and drive compliance — in your office or at a 
secured off-site location.
Learn more about Ricoh’s document digitization services for f
ederal agencies. 
Ricoh USA, Inc. 300 Eagleview Boulevard, Exton, PA 19341 | 1-800-63-RICOH ©2025 Ricoh USA, Inc. All rights reserved. Ricoh® and the Ricoh logo are registered trademarks of 
Company, Ltd. All other trademarks are the property of their respective owners. The content of this document, and the appearance, features and specifications of Ricoh products and 
services are subject to change from time to time without notice. Products are shown with optional features. While care has been taken to ensure the accuracy of this information, 
Ricoh makes no representation or warranties about the accuracy, completeness or adequacy of the information contained herein, and shall not be liable for any errors or omissions 
in these materials. Actual results will vary depending upon use of the products and services, and the conditions and factors affecting performance. The only warranties for Ricoh 
products and services are as set forth in the express warranty statements accompanying them.