Expansion of business services through remote working
                     Expansion of business services 
through         remote working
Remote working is the way to function post-pandemic. But 
how did it begin in the first place?
Working with remote teams is not a new concept. It has 
evolved over the years through various business models. It 
is a tried and tested working model which has proved to be
helpful for companies planning to expand their operations 
in foreign countries.
For instance, if we look at the evolution of business models 
used to expand businesses, outsourcing and freelancing 
have used remote working to a great extent. The majority 
of the IT, telecommunication, and marketing industries 
have used this model to expand their businesses globally.
India for instance saw a major boom in IT and other 
services due to outsourcing and subsidiary formation. 
India’s open-door economy has welcomed many foreign 
companies to establish their business in India. In addition, 
the industries and services in India easily adapted to 
remote working during COVID-19 pandemic. To get a clear 
understanding of how India’s business sector has evolved 
over years and how it has become a top destination for 
global business expansion, refer to our blog The best route 
for global business expansion in India.
Remote working and its benefits
In remote work, anyone with the right talent, skill set, and 
qualifications can find a job without any geographical 
barriers. The misconception that only technological, non-
core processes, and IT-based industries can function 
remotely has completely changed. The COVID-19 pandemic
has boosted the confidence of many SMEs to function 
remotely. Now, various functions in industries like 
healthcare, pharmaceuticals, accounting, media, and even 
legal services are carried out smoothly through remote 
working.
There was a time when working remotely was considered 
difficult, as technology didn’t exist. The emergence of cloud
computing, video conferencing, and advanced 
communication technologies have made it easy to work in 
a dynamic and productive remote environment!
Remote working inspires employees to look beyond their 
local work territories, and explore work options worldwide 
with high international wages. Building remote teams with 
employees who wish for flexibility, varied experience, and 
higher growth works best for small and medium-sized 
enterprises that wish to test their business internationally. 
Remote team building is exactly what an EOR can help you 
achieve. An Employer Of Record services will be your legal 
employer and build a remote team for your business and 
will look after all the HR-related responsibilities to simplify 
the business expansion journey of a company. 
Let us understand how the ever-evolving business model of
remote working has helped various services and business 
functions worldwide. This will give a clear view of numerous
business options to choose from, to function and excel in 
today’s remote business world!
Expansion of business services through remote team
building 
1. Healthcare
The traditional doctor-patient relationship has thrived and 
is now building through telecommunication, digital media, 
and other health technology. Digitization gave rise to 
connected health, also referred to as technology-enabled 
care that helps you access quality care and consultation. 
The number of patients preferring television has increased 
by 50% since 2020. In addition, the defense and military 
services have incorporated telecommunication and 
telemedication in their training. They have also made 
impressive use of these remote services for the treatment 
of injuries on battlefields and on inaccessible grounds. 
2. IT and ITES service
IT and ITES services have been spearheading the remote 
working model for decades. In fact, many companies have 
excelled during the COVID-19 pandemic by building remote
teams and wish to adhere to it even during normalcy. For 
instance, in India, 90% of IT employees and approximately 
70-80% of BPO firms, e-commerce, and SMEs have shifted 
to permanent work from home and acknowledged the 
success of remote work.  
Many IT leaders and CEOs decided to adopt cloud 
technologies and cloud-delivered applications such as 
software as a service (SaaS). 
To make business status tracking, team communication, 
and interactions easy, and to avoid any challenges during 
remote working, numerous new software and applications 
were developed by ITES. 
As with the right set of tools, everything can be simplified 
in remote working. These are a few examples that can 
simplify working with remote teams globally.
3. Human resources
Human resources as a business function is growing rapidly 
in the teleworking switch today. Finding the right 
employees remotely despite the geographical barriers and 
retaining employees virtually is at times challenging for 
human resources professionals. HR services or HR teams 
have opportunities for improving internal communications 
rather than just providing employees with company 
information. Increasing the use of collaborative tools and 
cloud-based HR software helps in smooth business 
continuity in any organization. 
In addition, the deployment of advanced software such as 
Applicant tracking system (ATS), payroll system, and leave 
and attendance tracking systems ensure precise and 
effective payroll solutions. Adoption of in-built surveys and 
employee engagement tools also provide room for 
improvement and growth and help employees stay content
within the company virtually. 
4. Entertainment, media, and animation
The entertainment, media, animation, and content 
development services have changed the way we perceive, 
produce, and portray content. Heavy investments in virtual 
reality, animation, and special effects, and bolstering 
streaming services such as Disney Hotstar, Netflix, and 
Amazon Prime have transformed the media landscape. 
Digital media revenue has increased by 31% in 2020 and 
will continue to rise throughout 2022.
The constant need for advanced augmented reality games,
for an enhanced at-home gaming experience, has provided
innovative business expansion opportunities for various 
remote working teams such as video designers. For 
example, in 2020, games created for Facebook’s Oculus 
Quest and Quest 2, accounted for 1 million dollars, with 
just the headsets bringing in over a billion dollars.
5. Education
Remote education has been under the radar post-
pandemic. The flexible delivery of e-learning lectures and 
tutorials has been instrumental in acquiring multifunctional
knowledge in the comfort of our homes. Interactive e-
learning tools, along with freedom from constant 
supervision fuel remote learning students to work and 
study harder. They are responsible for their own skill and 
education.
Coursera, an e-learning platform, recorded the registration 
of 20 million new students in 2021. Regionally, Africa 
witnessed up to 50% growth in online course enrollment 
and a growth of 48% in terms of student registrations. 
Remote team building in education services has been 
instrumental in educating school officials, teachers, and 
parents regarding student learning and social care during 
the pandemic. In fact, the majority of the remote solutions 
curated for imparting education and training online are free
universally and cater to multiple languages.
6. Engineering design and drafting
As the book by Stephen Bayley and Terence Conran rightly 
says, “Design is intelligence made visible”. Nothing 
concrete can be built without a detailed outline or design. 
Remote designing services have proved to be extremely 
important for accessing qualitative work in shorter 
timespans. The large, interdisciplinary, and advanced 
Systems-of-Systems (SoS) can be developed due to the 
evolving Model-Based Systems Engineering (MBSE) 
approach. 
In fact, such an approach has helped in the emergence of 
remote engineering design teams. These teams comprising
skilled and talented professionals, help you develop 
designs for any of engineering focus. These include 
mechanical, civil, architectural, aerospace, nuclear, and 
many more.
7. Accounting and financial services
Over the past decade, banking and financial services have 
embraced digitization, improved customer experience, and 
hence streamlined banking services even during the new 
normal. The development of UPI and other payment 
gateways (GooglePay, Paypal) has increased the 
adaptability of digital payment into various sectors such as 
retail, e-commerce, wellness, insurance, and saving 
schemes. 
In these services, almost all the accounting functions can 
be carried out remotely. Be it taxing, auditing, 
bookkeeping, budgeting, forecasting, or even maintaining 
investor relationships, everything can be carried out 
through a remote model of working. In addition, there are 
opportunities to develop remote working systems in areas 
such as Financial Planning and Analysis (FP&A) which at 
times require in-person collaboration. With proper training 
for banking officials and advanced data protection 
strategies, financial services can definitely thrive and 
succeed through remote working.
8. Digital Marketing
Modern marketing techniques have blurred the lines 
between branding and PR and have developed data-driven 
marketing strategies. For any SME who wants to expand 
their business internationally, digital marketing becomes 
the voice of the company. It helps connect to customers 
globally through social media platforms such as LinkedIn, 
Instagram, and emails. 
As the world moves into the digital era, it has 
predominantly followed the mobile-first approach. Hence, it
is important to develop mobile-friendly marketing material 
that incorporates multimedia like videos, photos, and so 
on. Many companies are heavily investing in these digital 
remote digital workforces to develop top-notch digital 
marketing strategies. 
9. Data Analytics
Various industries around the world are embracing big data
and data analytics due to its operational gain and high 
efficiency. With the help of advanced computing tools such 
as Microsoft excel, python, and SQL, data analysts function 
to convert raw data into conclusive and meaningful 
insights. These insights provide light on the business 
problems and deduce a statistical solution. With the growth
of various industries, the importance of data generation, 
sharing and storage has increased over the decades.
In data analytics, from scrutinizing raw data to analyzing 
and interpreting it, everything can be done on a computer 
remotely. As per the Jobs of tomorrow report 2020, data 
analytics and Artificial intelligence have shown the highest 
growth rate of up to 41% per year. 
With the growth of the new era of remote and location-
independent working, big data analysis, virtual team 
building, and the development of advanced computing 
techniques, we can definitely see that remote data 
analytics functioning is here to stay and will always be in 
demand!
10. Back office support workforce
The back office workforce is an integral part of many end-
use industries such as telecommunication, retail, and e-
commerce, across the globe. It involves non-core business 
functions such as data entry, IT support, content creation 
and moderation, and query management, which is an 
overview focus on enhancing customer experience. Various
companies outsource these functions to focus on 
expanding their business. 
This is how BPOs (Business Process Outsourcing) emerged 
in the market and have helped various business sectors 
attain scalability while promising highly efficient and 
reproducible results. Accenture, Wipro, and Tata 
Consultancy Services (TCS) are a few renowned names that
provide diverse BPO services worldwide. ADP is another 
well-known name that handles HR and payroll 
management for varied companies across the world. When 
we talk about countries, India is now a popular digital hub 
that has grown its BPO-IT industry over the past ten years. 
Remunance has been successful in providing end-to-end 
HR solutions to SMEs from various services. Here are a few 
instances of how we helped companies set their foot in 
India. 
Click here if interested to know more about what 
Remunance can do for you or for your business expansion 
in India.