Direct to consumer trends(DTC) has enabled the direct selling companies to establish data-driven marketing campaigns, attract new customers and foster brand loyalty. The top 10 trends in the direct selling industry are live shopping experience, social commerce, influencer partnerships, content marketing, digital storefronts, personalized experiences, diverse product categories, supply chain and inventory management, subscription model, sustainability initiatives. Social media plays a vital role in building connections. A recent report from Markets and Data D2C Market says that In 2023, social media usage reached a whopping 4.9 billion. It is expected to reach 5.85 billion by 2027.
Top Ten DTC Trends Impacting Direct Selling in 2025
Exploring The Leading DTC
Trends Impacting Direct
Selling By 2025
Epixel MLM Software
www.epixelmlmsoftware
.com
What is DTC And How it Works?
• Direct to consumer method is a modern retail method where the
businesses sell products directly to the customers.
• With technology advancements, DTC helps the direct sales
companies to stay ahead of this competition curve.
• In direct selling business, DTC helps the companies to build a robust
connection with the customers.
2025 trends in
DTC
#1-Live shopping experience
• Businesses who does live shopping streams will get more customer
engagement.
• Their live shopping streams includes personalized recommendations,
interactions with distributors in real-time, asking questions,
community building, and post-purchase engagement.
• A study done in US in 2022 by Forbes states that live shopping has
generated about $20 billion in revenue, representing 2% of the
ecommerce market and 0.3% of the total retail market.
#2-Social commerce
• Social media platforms plays a vital role in shaping direct sales
business future.
• The direct selling companies can use various social media platform
to connect, build trust, and acquire customers by knowing their
preferences.
• According to a report by Markets and Data D2C Market Report, social
media usage reached about 4.9 billion and t is expected to reach
5.85 billion by 2027.
#3-Influencer partnerships
• Traditional ads no longer stay relevant in this modern technological
world. There are so called influencers who can enhance a brands
market.
• In the direct selling industry, the distributors are the micro-
influencers who market their products with the customers who they
build trust. Customers believe in the authenticity and sincerity of
these micro-influencers.
• The distributors can take up the role of a trusted guide, and the
mainstream influencers can generate an excitement among the
customers about the products they market.
#4-Content marketing
• Content is the king for every business. It is essential for the
companies to invest well in the content marketing.
• The content the organization creates to market their product must
imply the customer pain points and their preferences.
• Also, the companies should make sure that the content they create
can empower the customer with knowledge and insights.
#5-Digital storefronts
• Shopping experience of the customers increases at an online
storefront. So, what is a storefront?
• Storefront is the digital face of DTC. They are like online shops with
interfaces or webpages where businesses showcase and sell their
products or services to customers on the internet.
• Before creating a storefront in the direct sales business, the
companies should make sure that there is User-friendly navigation
,personalization, flexibility in payment methods etc.
#6-Personalized experience
• Personalization, just as the name implies the customers should feel
that the companies are aware about their needs and are providing
immense satisfaction.
• 66% of customers expect companies to understand their needs and
expectations (Hubspot study).
• In DTC, for achieving personalization immensely they are following
the 4Ds-Data, Decisioning, Design, and Distribution (McKinsey's
paradigm).
#7-Diverse product categories
• Diversifying product categories in direct sales business can attract a
wider audience.
• According to reports from DTCetc, some of the DTC businesses
having the most rapid growth are those that sell dietary
supplements, clothing, cosmetics, gardening products, and pet
supplies.
#8-Supply chain and inventory
management
• As there are diverse product categories, the need for effective
product management also increases.
• Having an effective inventory management can increase customer
satisfaction, cost-effectiveness etc.
• Direct sales companies should always maintaing the stocks in
equilibrium. Overstocking or understocking of products can affect
business financially.
#9-Subscription model
• For encouraging repeating customers and enhance customer
success, subscription model in DTC is a best way.
• With this, it helps customers a hassle-free experience, Introduce
customers to new items, Consistent stream of revenue, Boost
business market share, Higher Customer LifeTime Value (CLTV),
Strengthen business-customer bonds etc.
#10-Sustainability
• Being a sustainable business is important for today's market.
• A substantial 82% of shoppers expect brands to embrace sustainable
and socially conscious practices (2023 Talkwalker report)
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direct-selling
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