Understanding ERP Modules Key Components for Business Efficiency
                     Understanding ERP Modules: Key 
Components for Business Efficiency
Businesses rely on order management systems for different types of 
orders — sales orders, work orders, manufacturing orders, and order 
processing. Efficient order management is essential for gaining a 
competitive advantage in rapidly evolving industries, especially 
manufacturing.
In this article, we cover:
 What Is an Order Management System?
 Order Management System vs. ERP
 How Order Management Works in Manufacturing
 Key OMS Features
 Benefits of Order Management Systems
 Top ERPs with Order Management Features
 Choosing the Right Order Management Solution for Your Business
 Frequently Asked Questions (FAQ)
As supply chains become more complex and customer expectations rise, 
manufacturers must not only keep pace but also anticipate and react 
quickly to changing demands. The right order routing system can 
coordinate the complexities of each type of order, making your 
manufacturing business operate like a well-oiled machine.
Let’s explore the specifics of order management and how to choose a 
solution for your business.
What Is an Order Management System?
An order management system (OMS) is a software system designed to 
track the lifecycle of different types of orders throughout a manufacturing 
business. It streamlines and automates various phases of the order 
process, including receiving, processing, fulfilling, and servicing orders.
The primary goal of an OMS is to ensure that each component of every 
order is handled efficiently and accurately from the moment the order 
enters the system until it is delivered.
Order Management System vs. ERP
There’s some overlap between order management systems and ERP 
software for manufacturers in Mumbai. An OMS can be a standalone 
platform that integrates with ERP software for the manufacturing industry 
in Mumbai. In many cases, an ERP will include order management 
functions so that manufacturers do not need two separate (yet integrated)
systems.
An OMS is specifically designed to manage an order’s life cycle, handling 
everything from order entry and processing to order fulfillment and 
shipping. It tracks each order throughout its stages and provides visibility 
into its status.
By contrast, an ERP system integrates multiple business departments and 
processes, including planning, purchasing, inventory, sales, marketing, 
and finance. The goal is to provide organizations with visibility into their 
resources and how they are being used. Order management is one part of 
an ERP system.
Both systems aim to improve efficiency, but the choice largely depends on
the manufacturer’s needs. OMS is typically less complex and less costly 
than ERP, making it suitable for businesses that want to enhance their 
order management without implementing an enterprise-wide system. 
However, the broader benefits of Top ERP software for businesses in 
Mumbai may provide greater insights and control.
How Order Management Works in 
Manufacturing
Effective order management is crucial in manufacturing, where precision 
and coordination are key. An OMS integrates and streamlines the handling
of various orders, ensuring meticulous tracking from entry to delivery. 
This approach optimizes production schedules, maintains inventory levels,
and enhances customer service.
Order management process in 
manufacturing:
 Order Entry: Customers or sales reps initiate the order, including 
customer details, product specifications, quantities, and delivery 
requirements.
 Order Processing: The system validates the order, checks 
inventory, verifies payment, and generates estimated delivery 
timelines.
 Production Planning: If items need to be produced, the OMS 
generates work orders specifying materials, processes, and 
timelines.
 Fulfillment: After production, items are packed, scheduled for 
delivery, and logistics are arranged.
 After-Sales Service: OMS continues to track returns, exchanges, 
and serviced inventory.
Key OMS Features
A good order management system includes:
 Multichannel Order Processing: Accepts orders from various 
channels such as sales teams, online portals, and customer service.
 Inventory Management: Real-time updates on stock levels across
multiple warehouses.
 Customer Relationship Management: Tracks business 
customers and self-service features.
 Order Tracking: Provides real-time status updates.
 Financial Processing: Integrates with payment gateways.
 Returns and Refunds: Streamlines the returns process and 
categorization.
 Workflow Automation: Reduces manual tasks with automated 
updates and alerts.
 Integration Capabilities: Syncs with ERP, accounting, and 
inventory systems.
 Reporting and Analytics: Offers insights into sales, fulfillment, 
and customer activity.
 Security and Compliance: Ensures compliance with industry 
standards like GDPR and PCI DSS.
Benefits of Order Management Systems
Whether part of an ERP software for manufacturers in Mumbai or as 
standalone software, an OMS offers benefits such as:
 Higher order accuracy
 Streamlined order processing
 Improved inventory management
 Better production planning
 Reduced lead times
 Real-time order tracking
 Increased customer satisfaction
 Integrated shipping and fulfillment
 Cost reduction
 Scalability
 Data insights and reporting
Better order management leads to reduced costs, higher customer 
satisfaction, and the ability to deliver a superior product.
Top ERPs with Order Management Features
Manufacturers have unique needs when it comes to order management. 
Many ERP and OMS systems are geared toward retail, not manufacturing, 
so it’s essential to explore solutions with capabilities tailored to the 
manufacturing sector.
We’ve vetted these Top ERP software for businesses in Mumbai for 
their sales and order management features and how they meet the 
specific needs of the manufacturing sector.
Choosing the right ERP solution can help manufacturers streamline 
operations, improve efficiency, and gain a competitive edge in today’s 
fast-paced market.