Custom Chatbot Development Services for Customer Support and Lead Generation
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Custom AI chatbot development services that automate 
conversations, capture leads and scale with your business.
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0 1   |   T H E  B A S I C S
What is an AI chatbot for enterprises?
By the numbers
QU ICK  ANSWER
An AI chatbot for enterprises is an intelligent conversational solution 
that automates customer support, lead generation, sales and internal 
business interactions at scale, connected to the systems a business 55% 90%
already runs.
of businesses using say chatbots helped 
chatbots report more resolve complaints 
leads faster
Custom AI chatbot development builds that solution around your 
goals, data, brand voice and integrations, instead of squeezing your 74% 87%
needs into a one-size-fits-all tool.
of users prefer describe chatbot 
chatbots for FAQs conversations as 
positive
Typical timeline: about six to eight weeks to a working chatbot, 
depending on complexity. Figures as cited on SoftProdigy's chatbot services page.
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0 2   |   W H A T  W E  B U I L D
Six AI chatbot development solutions
01 Custom AI chatbot development 02 Conversational AI chatbot development
Chatbots built around your business goals to automate Context-aware bots that understand intent and hold natural 
conversations, capture leads and personalize every conversations across your digital touchpoints.
experience.
03 Ecommerce AI chatbot development 04 AI chatbot integration
Help shoppers find products, get instant answers and Connect chatbots to CRMs, ERPs, APIs, databases and 
recommendations, and complete purchases in one chat. ecommerce platforms to automate entire workflows.
05 Enterprise chatbot solutions 06 AI chatbot consulting and strategy
Secure, scalable chatbots for customer service, sales, Choose the right use cases, integrations, technology and 
employee support and complex enterprise workflows. deployment path to turn conversational AI into measurable 
value.
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0 3   |   U S E  C A S E S
Where enterprise AI chatbots deliver value
Instant, 24/7 answers to FAQs and common issues, cutting response times while keeping 
Customer support
customers satisfied.
Product discovery, personalized recommendations and purchase help in a single 
Ecommerce chatbots
conversation, from browsing to checkout.
Engage visitors in real time, collect key details and qualify prospects before handing them 
Lead generation
to your sales team.
Turn your website into a 24/7 guide that points visitors to the right product, service or 
Website conversational chatbots
next step.
Let employees find policies, documents and process answers instantly, without searching 
Enterprise knowledge
across multiple systems.
Need a conversational chatbot development service for websites? See the full service page  →
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0 4   |   O U R  A P P R O A C H
Our custom AI chatbot development process
Consult and Build and integrate Launch, support, 
strategize optimize
Define use cases, Connect to your CRM, Go live, then keep 
integrations, ERP, APIs, website, SMS improving with ongoing 
technology and your and social channels. support and 
deployment strategy. maintenance.
1 2 3 4 5
Design the Test rigorously
conversation
Shape flows, intents Validate accuracy, 
and brand voice around security and load 
your goals and before real users arrive.
customers.
Typical timeline: six to eight weeks to a working chatbot, depending on complexity and specifications.
Explore the service  → softprodigy.com 5
0 5   |   I N D U S T R I E S  A N D  T E C H
Industries we serve and the stack we build on
Industries Tech stack
Fintech Healthtech
LANGUAGES Python, Java, Ruby, Angular
24/7 support, payments help Scheduling, reminders and 
and personalized guidance patient engagement
TensorFlow, PyTorch, spaCy, NLTK, RASA, 
AI AND NLP
Hugging Face
Real estate Edtech CLOUD AWS, Azure, Google Cloud Platform
Property questions answered and Tutoring and student support at 
buyers guided scale
BACKEND Node.js, RESTful APIs
Ecommerce Transportation DATABASES MySQL, PostgreSQL, MongoaDB, Cassandra
Recommendations, product Q&A Booking, tracking and real-time 
and order tracking customer updates TESTING Selenium, OWASP ZAP, Katalon, JMeter
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0 6   |   Q U I C K  A N S W E R S
Chatbot development service FAQs
How much does custom AI chatbot development cost? How soon can we launch a chatbot?
It depends on complexity, integrations, features, the AI 
On average, about six to eight weeks for a working chatbot, 
model and deployment needs, so enterprise chatbots get a 
depending on project complexity and specifications.
project-specific estimate.
Can AI chatbots integrate with CRM and ERP systems? Can you build an ecommerce AI chatbot?
Yes. Chatbots can connect with CRM, ERP, APIs, databases Yes. Ecommerce chatbots help shoppers discover products, 
and ecommerce platforms to automate workflows and get recommendations, ask questions and complete 
personalize replies. purchases.
Can you add a chatbot to an existing website? Do you provide support after launch?
Yes. A chatbot can be added to an existing website for 24/7 
Yes. SoftProdigy provides ongoing technical support, 
support, lead capture and guided journeys toward 
maintenance and updates after your chatbot goes live.
conversion.
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0 7   |   L E T ' S  T A L K
Ready to put AI chatbots 
to work? Talk to our team
Phone  (516) 673-7070
Partner with SoftProdigy for AI chatbot development in the USA: Email  [email protected]
custom, enterprise-ready chatbots that automate support, generate 
Web  softprodigy.com
leads and streamline workflows.
Explore the service  → softprodigy.com F O L LOW  U S
F acebook  |  X  |  LinkedIn
Book a free consultation  → YouTube  |  Instagram
18+ 1250+ 5000+ 200+
years of experience clients served projects done industry experts
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