Customer Relationship Management (CRM) is a technology and strategy used by businesses to manage and analyze customer interactions and data throughout the customer lifecycle. The goal of CRM is to improve customer service, enhance customer satisfaction, and increase business profitability.
CRM with TailorERP Management
CRM WITH
TAILORERP
All Your Need, Under One App
MANAGEMENT
UNDERSTANDING
Customer Relationship Management (CRM) is a
technology and strategy uCsedR by bMusines ses to
manage and analyze customer interactions and data
throughout the customer lifecycle. The goal of CRM
is to improve customer service, enhance customer
satisfaction, and increase business profitability.
Here's a breakdown of its uses:
LEADS
• Leads Nurturing- Create campaigns to automatically send
emails customized for specific lead segments and activities.
• Predictive lead scoring- TailorERP calculates the probability of
success based on various criteria, including past performance.
• GeoIP- Automatically identify the countries, states, and cities of
leads based on their IP address.
• Live chat- Enable TailorERP Live Chat on your website to
engage with visitors and turn them into leads.
CUSTOMERS
• Address Book- Maintain a clear, shared address book
accessible to all your salespeople.
• Multi-Address- Manage multiple addresses and contacts for a
single company.
• Customer Preferences- Quickly set customer preferences,
including language, delivery methods, financial data, and more.
• Full History- Access the complete history of activities related
to any customer, including opportunities, orders, invoices, total
amount due, and more
REPORTING
• Cohort Analysis- Monitor the progression of your KPIs over
time and identify trends.
• Opportunities Analysis- Analyze your opportunities pipeline
using advanced filters, grouping, and drill-down options.
• CRM Dashboard- Quickly visualize your sales team’s KPIs at a
glance.
• Leads Analysis- Obtain statistics on your lead sources to
assess the ROI of your marketing campaigns.
START MANAGING CUSTOMER
RELATIONSHIPS
EFFORTLESSLY WITH
TAILORERP
Unit 02-02, Level-2, Cimb Leadership Academy,
65 8805 No 3, Jalan Medini Utara 1, Medini Iskandar, https://tailorerp.onli
2858 Iskandar Puteri, 79200, Johor Bahru, Johor
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