How to Reschedule Your Passport Appointment A Step-by-Step Guide
                     How to Reschedule Your 
Passport Office 
AMissped apppoointimnentts cman leead nto dtelays and additional fees when applying 
for your passport. This guide will walk you through the process of 
rescheduling your passport office appointment in the UK, helping you 
navigate the system efficiently and avoid unnecessary complications.
How to Reschedule 
Your Appointment
Check Your Confirmation Email
Locate your original appointment confirmation email from the Passport Office. 
This email contains specific instructions and a link to manage your 
appointment.
Follow the Rescheduling Link
Click on the rescheduling link provided in the email. You will need your application 
reference number (beginning with 'PEX') and other identifying information.
Select a New Date and Time
Choose from available slots that suit your schedule. Remember 
that popular times may be limited, so be flexible if possible.
Confirm Your New Appointment
Review the details and confirm your new appointment. You'll 
receive a new confirmation email with updated details.
When and How to 
Reschedule Your 
Appointment
1 More than 48 hours before
Rescheduling is completely free. Follow the link in your 
confirmation email or log into the booking portal to select a new 
date and time.
2 Less than 48 hours before
Direct rescheduling is no longer possible. You must 
cancel your current appointment and book a new one, 
which may incur additional fees.
3 After 
rYoeus'lcl rheecedivuel ain ngew confirmation email with 
updated appointment details. Save this for your 
records and bring it to your appointment.
What If You Miss Your 
Appointment?
Missing your passport appointment without proper notice has 
significant consequences:
• Your appointment fee will not be refunded
• You'll need to book a completely new appointment
• You must pay the full fee again
• Your passport processing will be delayed
• Premium service slots may not be immediately available
To avoid these issues, always reschedule or cancel within the 
permitted timeframe if you cannot attend.
Cancelling Your Appointment
Contact Passport Adviceline Request Refund Receive Confirmation
Call the Passport Adviceline at the Clearly state that you wish to cancel You'll receive cancellation confirmation 
number in your confirmation email to and request a refund of your and refund details by email.
request cancellation. appointment fee.
Sending Someone in Your 
Place
If you cannot attend your appointment but cannot reschedule in 
time, you can authorise someone else to attend on your behalf.
Requirements for Standard Service:
• Your application reference number (PEX)
• The attendee must know your application details
Additional Requirements for Premium Service:
• Signed letter authorising them to attend
• Your completed application form
• All required supporting documents
• Payment information if additional fees apply
Summary: Key Tips for a Smooth 
Reschedule
1 Act Early
Reschedule more than 48 hours before your appointment to avoid additional fees and complications.
2 Use Official Channels
Always use the link in your confirmation email or contact the Passport Adviceline directly. Do not use third-party services.
3 Consider Alternatives
If you cannot attend and it's too late to reschedule, consider sending an authorised representative.
4 Stay Informed
Keep up to date with the latest COVID-19 guidelines and Passport Office procedures, 
which may change with short notice.
5 Be Prepared
Have all your documents, reference numbers, and payment information ready when making 
any changes to your appointment.
Contact Us
Passport Express Inc
1187 Alpharetta Street Suite 
110 Roswell, GA 30075
(770) 594-2256
[email protected]
m
ThePassportXpress.com