Online shopping is simple, but it can occasionally result in unpleasant shocks, such as getting a damaged laptop, a broken phone, or a product that is entirely different from what you ordered. You have every right to take action if this occurs. Customers are shielded from such unjust situations by Indian law. You can file a consumer complaint against Amazon for defective goods if you received a damaged product. Let's go over your rights, the procedure, and how eDrafter can make it easy for you to register a complaint. https://www.edrafter.in/consumer-complaint-against-amazon-for-defective-goods/