Inbound Call Center
                     Visionary Outsourcing Solutions Ltd.
We have done multiple B2B campaigns and have a highly skilled support network to 
assist with the delivery of highly professional and efficient service
https://visionaryoutsourcingsolutions.com/
Company 
Visionary Outsourcing SolutionOs wvase esrtavblisehedw in October 2016. We are located in Montego Bay 
Jamaica 5 minutes away from the Sangster’s International Airport; we are situated in the heart of 
Montego Bay which is the hub for both tourism and BPO services.
 
Our Mission is to partner with our customers in their businesses, by providing a low-cost 
nearshore solution that delivers a talented workforce with top quality service and outstanding 
customer satisfaction.  
We have done multiple B2B campaigns and have a highly 
skilled support network to assist with the delivery of highly 
professional and efficient service. We have managed multiple 
top-level campaigns not excluding a host of fortune 500 
companies and have created a pathway with a reputation of a 
standard-bearer of quality in the BPO industry.
 
Our company has a very fun and dynamic staff compliment. 
We have agents with an average of 3 years of experience in 
the BPO industry and Leadership boasting over 20 years of 
experience.
We currently have the ability to host up to 300 seats if needed. We 
have hourly, paid for performance and hourly plus commission rates 
based on the nature of your business, you can tailor an agreement that 
is mutually beneficial to both of us.
Our Mission Our 
To provide outstanding and Our MissionV anids Vioalunes drive 
exceptional service to ou5r 2cli%ents us as we strive to become a 
thus cementing sustainable stalwart in the BPO Industry 
business relations; to contribute 
to the quality of life for our one client at a time. We are 
workforce; creating opportunities driven to produce the best 
for growth and development. To results for our clients and 
deepen V.O.S. roots in the BPO create realities to dreams for 
Industry as well as giving support our most valuable assets: Our 
to our communities, assisting People.
persons therein to impact their 
own lives and their community
OUR TEAM
Need Help?
Please feel free to contact us. We will get back to 
you within 1-2 Business Days.
[email protected] (876) 820 -2359
Interactive & Automated Services
Our Interactive Agencies are typically located in the US 
and offer cost-effective solutions for enhancing your 
customer support or outreach.  Advanced technologies 
such as interactive voice response systems (IVR) can 
help route and manage your growing call volumes 
without the need for additional personnel.
Outbound Call Center Solutions
Visionary Outsourcing Solutions specialize in providing 
Telemarketing Services to clients in industries such as 
Financial, Residential Services, Technology, Consumer 
Products, Business Services, and many more. This includes 
telemarketing, lead generation, outbound sales, appointment 
setting, database management & market research.
Inbound Call Center Solutions
Selecting the best inbound call center for your 
business can be difficult and confusing. That is precisely 
why Visionary Outsourcing Solutions exists!  We will 
work directly with you and become an extension of your 
business.
Our Services
Interactive & Automated 
Services
Interactive & Automated Services Need to implement an 
Interactive Voice Response System? Interested in Avatar Lead 
Generation? Ready to add IVR Customer Support? Looking to 
reduce costs by replacing live interactions with automated? 
Outsourcing to Visionary Outsourcing Solutions might be the 
perfect solution!
Interactive Voice Response services enable your customers to take control of their customer 
experience.  An IVR Customer Service system is fully automated and it accepts an instruction from 
the customer via their voice or their phone’s keypad. This allows the customer service to be more 
precise in dealing with the query, and can drastically reduce the number of calls that need to be 
routed to call center agents. In addition, IVR systems can capture information from the customer
Interactive & Automated Services
•Need to implement an Interactive Voice Response System?
•Interested in Avatar Lead Generation?
•Ready to add IVR Customer Support?
•Looking to reduce costs by replacing live interactions with automated?
Outbound Call Center 
Solutions
Outbound Call Center Solutions Need high-quality outbound sales or 
lead generation for your company? Frustrated with your internal call 
center? Tired of hiring unprofessional telemarketing companies? Ready 
to focus on your core business…instead of your call center? Hiring with 
Visionary Outsourcing Solutions might be the perfect solution! Visionary 
Outsourcing Solutions specialize in providing Telemarketing.
Visionary Outsourcing Solutions specialize in providing Telemarketing Services to clients in industries 
such as Financial, Residential Services, Technology, Consumer Products, Business Services, and many 
more. This includes telemarketing, lead generation, outbound sales, appointment setting, database 
management & market research.  Outbound call centers around the world vary greatly in size, 
experience, technology, & skill level…but we can help you hire proven, professional partners!
Choosing the right outbound call center partner can be the difference between the success and 
failure of your telemarketing effort…and possibly your business. Our consultants are experts in 
evaluating your unique needs and introducing you to the BEST possible outbound call center 
outsourcing agencies for your campaign. Let us simplify your outsourcing process, reduce the risks, 
and increase your leads & sales performance…all at no cost to you.
Inbound Call Center 
Solutions
Inbound Call Center Solutions: Time to scale your sales or Inbound 
customer support? Frustrated by the poor performance of your internal staff? 
Need to offer 24/7 call center support? Tired of your current unproductive 
agency? Ready to focus on your core business – instead of your internal 
support operations? Hiring Visionary Outsourcing Solutions might be the 
best decision you could make.
Inbound Call Center Services include:
•Inbound Customer Support: Provide order status help, handle ordering problems, enrollment, reservations, 
and more.
•24/7 or Overflow Call Center: Choose an call center agency to provide 100% of your inbound call center 
needs or handle calls after hours, overflow or during peak seasons.
•Order Processing: Outsource your catalog orders and literature fulfillment, and leave every caller with a 
positive impression of your company.
•Marketing Support: Conduct market research, clean up, and qualify marketing lists, generate leads, retain 
customers, and much more.
•New Customer Acquisition: Hire the right company for Inbound sales, up-selling, appointment setting, and 
lead qualification to instantly transfer hot leads to sales.
•Technical Support: Hire a 24/7 call center with the experience, training, and knowledge to act as your 
Tech Support Team.
Visionary Outsourcing Solutions Ltd.
As the BPO sector continues to grow, it is 
expected to become the top source of income in 
the country by 2019. Currently, there are more 
than 1.35 million employees and by 2022, the 
number will increase to 1.85 million employees. 
The future is definitely bright for the BPO sector.
 24/7 Customer Service
 Interactive & Automated Services
 Outbound Call
 Inbound Call
 Click to chat solutions 
 Data Entry
 Visionary Outsourcing Solutions Ltd.
Email Phone
[email protected] (876) 820-2359
Address
8 Strand Street, Montego Bay, St. James
Thank You