Vitelglobalindia1175
Uploaded on Dec 16, 2022
Vitel Global India is a cloud-based business phone system provider exclusively for organizations that require professional communication features, Vitelglobal provides the best services in India for cloud PBX systems, cloud telephony, IVR service, IP phone, CRM systems, Conferencing, Leased lines, Business Broadband, & more. Users enjoy a truly unified communications suite, with all business communication needs in one place. Vitel Global India is a cloud PBX that gives users the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP, SIP Trunking, mobility, call logging & more. Users enjoy a truly unified communications suite, with all business communication needs in one place. https://www.vitelglobal.in https://www.vitelglobal.in/contact.php https://www.vitelglobal.in/blog/ https://www.vitelglobal.in/voip-live-demo
Business VoIP Phone Services & International Call to USA & Canada from India
CRM Integration for
Small Business
Introduction of CRM
Integration
• CRM integration is very successful when implemented in small business
when compared to large business areas as customer relationship
management is very important for small business
• It can be achieved through 5C’s which is discussed in this article and
also the benefits that are achieved through this CRM in small
business is discussed.
5 Things Important For CRM Integration
To Get Implemented In Small Business
• COST: CRM integration for small business provides affordable solutions on cloud based CRM
platform as there is no strain of infrastructure headaches like maintenance and hardware
equipment.
• CONVENIENCE: It is very convenient application as it can be accessed through any cross platform
that means it can be connected through web, smart phones, tablets which helps to work together.
• CUSTOMISATION: It can be easily tailored to businesses irrespective of size to get the customer
information and for its maintenance.
• CONNECTIONS: The best CRM will easily integrate with provide the full product service suite
irrespective of the platform they are implemented and executed.
• CAMPAIGNS: It has the ability to provide multichannel management, document management,
sales collaboration, marketing campaigns.
Features That Are Required In CRM
For Small Business
• Integration done easily with email
• Sales analysis
• Sales campaigns
• Sales forecasting
• Data regarding sales
• View data on your mobile devices
• File sync and file sharing is easy
• Reports and dashboards tools are available which helps to view the statistics, customise
reports, report generation are done
CRM Benefits For Small Business
• It allows to manage bigger amount of data which in turn helps to grow the business
• Perfect organisation of data regarding customers details is done which helps in finding out the
preferences, priority tasks to be done thus attaining maximum customer satisfaction.
• Easy collaboration done through online where issues like input data and other notifications are easy
• Better and more effective team communication between the members of team between different
branches are allowed.
• Easy to perform online operations and marketing the products of your company
• Easy automation for everyday tasks is done
• Data miscalculations can be avoided by creating automatic reports on the basis of the data gathered
thus improving the analytical data and reporting.
• It is very easy to message and market your future products to the current customers as CRM helps to
reach the target audience easily.
• Easily trackable through messages and email templates.
Get FREE VoIP Demo Today
Visit: www.vitelglobal.in
Call: 040 69030303
Query: [email protected]
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