How to Permanently Address QuickBooks Automatic Update Greyed Out Error?
                     How to Permanently Address 
QuickBooks Automatic Update 
Greyed Out Error?
Are you unable to switch the setting on the automatic update tab in 
QuickBooks? If yes, then you might be getting the QuickBooks automatic 
update greyed out error on your screen. This error message occurs due to 
many reasons, like not running QB as an admin. To eliminate the QuickBooks 
automatic update not working issue, you need to update the patch. In this 
article, we will help you resolve the issue with a few easy solutions. 
If you are unable to perform the troubleshooting steps or are unable to 
resolve the error message on your own, you can reach out to us at +1-855-
948-3646 to get assistance from our QB professionals. 

Possible Triggers for the Unable to 
Update QuickBooks Issue 
If you are getting the QuickBooks won’t update error, the following common 
scenarios might be responsible for the issue –
 You are not running QB with admin privileges and are unable to run the updates 
with the normal user account.
 You have not downloaded the path needed to run the automatic updates in QB.
 There are issues with the QuickBooks company file, and the file might need to be 
verified.
 Your QuickBooks Desktop program is facing some issues, and the program files 
might be damaged or corrupted. 
How to Permanently Tackle the QuickBooks 
Desktop not Updating Issue?
If your QuickBooks Desktop automatic update greyed out, you could use the solutions given 
below to terminate it –
Solution 1 – Download the Update Patch and Open a Sample 
Company File
To effectively dismiss the QB error code 12002, you need to reconfigure internet explorer.
 You need to ensure that the update patch is downloaded to fix the QuickBooks update 
issues.
 Open QuickBooks and go to the Download & Updates page to select the Country, Product, 
and Version and search QB.
 Choose the Get Latest Updates link, and once done, open a sample company file by 
selecting Open a Sample File from the drop-down menu on the start page.
 You need to ensure that the update patch is downloaded to fix the 
QuickBooks update issues.
 Open QuickBooks and go to the Download & Updates page to select 
the Country, Product, and Version and search QB.
 Choose the Get Latest Updates link, and once done, open a sample 
company file by selecting Open a Sample File from the drop-down menu on 
the start page.
 If there are issues while opening the sample file, you need to access the 
File menu to go to the Utilities option and select the Verify/Rebuild Data 
tool to repair the same. 
 Once repaired, run QuickBooks and check if the automatic update option is 
enabled now. 
Solution 2 – Utilize the Repair Tool by 
Accessing the Control Panel
You can remove the Unable to Update QuickBooks Automatically issue by using 
the repair tool.
 Firstly, create a backup company file and reboot your PC to access the Windows 
Start menu.
 Find the Control Panel on the search field and go to the Programs and 
Features menu to select the Uninstall a Program option.
 Select QuickBooks from the programs list and click on Uninstall/Change, followed 
by hitting Continue and Next.
 Wait for the tool to run a diagnosis, and once done, hit Finish and check the 
update settings to ensure that the error is fixed. 
Conclusion
You can easily eliminate the QuickBooks automatic update greyed out issue by 
using the solutions given below. If the error persists, you can call us at +1-855-
948-3646 to get assistance from our team of QB technicians.